mulberrymudd's Shop Policies
Greetings. Mulberry Mudd is a shop of adoration for all things sacred. And all things are. Beauty comes to us in every moment if we can be open to its influence we can then be said to "walk in beauty". Beauty is before me, beauty is behind me, beauty is beside me above me and below me.
Payments can be made by e mail (paypal), or by mail (check or cash). Item(s) will be shipped within two business days after payment is received.
. Items will be shipped priority and come with tracking, confirmation, and insurance. I spend many hours making these creations and more hours carefully boxing them. My boxes are not always the prettiest I am a one woman show and I try not to buy new boxes, I reclaim them from a variety of sources and sometimes they are chopped up and made new to fit my pieces. Each box is tested for durability. Thank you for being green with me and saving tons of corrugated cardboard and packaging materials. If you should suffer the unfortunate and unlikely event of breakage:
Never fear! see my REFUND policy.
Refunds and Exchanges
My work is 100% guaranteed. I do what I love and I love what I do.
I will always insure your delivery 100%. If a piece arrives broken you will be refunded. However I will ask that you return the piece to the post office.
Additional Policies and FAQs
Please allow at least 48 hours for me to reply to an inquiry. Or problem.
I live a simple life by choice. I may not be able to reply to an e mail the same day. I typically have my computer/e mail time in the morning as a part of my chores on Monday through Friday. Animal and kid emergencies, and non-emergency activities, farm work and plant adoration take me happily away from cyber space for long stretches of time. I will probably not get back to you in an hour or two...unless I am on line and you catch me. I do not have or desire a mobile connection. I try to get back to folks within 24 hours Monday through Friday. Please be aware that I typically do not spend any time in cyber space Friday evening through Sunday (this saves my sanity). So if you write to me on a Friday afternoon it is possible that I will not get back to you until Monday morning. If I am on vacation or away for a longer amount of time I will let you know this. I appreciate your patience and will also allow you time to reply to any questions I might have for you.
Last Updated October 10, 2013