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mylittlehedgehog's Shop Announcement

IMPORTANT MESSAGE: As of 2/15/14 I will no longer be answering inquiries as to when your order will ship, UNLESS it is past the timeframe I promise (this has never happened). I spend WAY too much time answering these types of inquiries and it takes away from the time that I need to be actually working on these orders. To give you an idea, I ship items in 1-2 weeks, (7-14 days, 5-10 business days). So, for instance, if something is ordered on Saturday, February 15th, it will be placed in the mail on or before Monday, March 3rd at the latest. (I will copy and paste this to any future non-specific inquiries about when an order will ship, not because I want to be mean, but because I simply do not have to time to answer inquires AND get my orders out in the quick manner that I do.)

♥♥♥ NEW SHOP HOURS: My shop will be open Monday through Thursday. It's the only way I can keep up with orders with 4 little daughters. If you have a question, Monday through Thursday is also when I will be answering questions. ♥ ♥ ♥

Like my facebook page to keep updated on new products, shop announcements, and possibly some coupon codes.

http://www.facebook.com/pages/Little-Hedgehog-Applique

Click on "Read more" and scroll down to FAQs for turnaround time on items.

Welcome! If you would like to order something that's "made to order", as most of my items are, please keep in mind that these items require time to make them. I'm a mom to 4 little girls and I work as fast as I am able. Currently, one can expect to have something shipped in about a week or two. Please factor in shipping time as well if you are wanting something by a certain date. If you are in doubt on whether or not it will make it to you on time, convo me first.

♥ ♥ ♥ Due to the large volume of orders I receive, I will be closing my shop on the last week of each month to catch up and spend time with my family. This will not negatively affect the speed in which I get orders out, but it will allow me to limit the orders that I take. I love my customers and I love orders, but I'm hoping to prevent the stress of having too many orders at a time. Thank you for your understanding. ♥ ♥ ♥

In my shop here I feature:

Adorable Embroidered and Appliqued and Personalized goods
Soft Rag quilts
Handy Key Fobs
Blank papger bag albums
Unique Premade scrapbooks

Want something personalized? Just ask.

Interested in something you don't see? Just ask.

My ---SWIM CAPS--- have moved. If you are looking for a swim cap go to my other shop here: http://www.etsy.com/shop/FroggiesSwimCaps?ref=si_shop
You will find a large selection of nice swim caps in various sizes and colors. They are still made by me, they have just moved.

Follow this shop on facebook:

http://www.facebook.com/?ref=home#!/pages/Little-Hedgehog-Applique/258841234195362

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FAQs
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How long will it take to receive an order?
My custom items are created after I receive payment. Please allow 1-2 weeks* for me to complete them and have them ready for shipping; then they will be shipped first class. I complete items in the order that they are received. If you are in a hurry, you can pay a rush fee of $15. This bumps your item to first in line, guarantees that it will be ready for shipping in 3-5 days, and upgrades your shipping to priority. Please convo me if you are interested and I will update the listing for you to include this fee. Also, please check the announcement on my shop home page for additional wait times.

*1-2 weeks means 5-10 business days. Sometimes I'm closer to the 5 days, and sometimes I'm closer to 10 days, or right at 10 business days. This happens when I'm really busy. I will get your order out by then, but if you think it would be unreasonable to wait 10 business days for me to get in the mail, please reconsider your order. I do orders in the order that I receive them (unless a RUSH fee has been paid), regardless of whether it's one bib or a very large order. Please keep in mind that I will not accept RUSH orders if it will interfere with getting my regular orders out within those time frames.


Will I be contacted about my order?
I contact my buyers only if there is a problem with their order. If you have placed and order with me and have not heard from me, assume that everything is fine and on schedule. You will receive an automatic confirmation email from etsy for each order.
Can I change the thread colors, fabric colors, or font?
Usually, but please convo me first.


What "size" are the bibs?
The bibs I use will fit most babies and toddlers from 2 months to 2 years. They are not newborn bibs and they will be slightly big for a newborn.


Can I ship items to a different address?
I don’t mind sending orders to an address that is not your own. For your protection and mine, please put the recipient’s address in the address section at checkout and not in the comments. Putting the address in the comments may result in a cancelation of the order and refund, or shipping the item to the address that was entered in the “ship to” section. This also applies to changes you’d like to make to the shipping address, please make these changes in the “ship to” section and not in the comments.


Will you include a gift message?
Yes, I can include a gift note. Please put what you want the message to say in the comments section. I will copy and paste what you write, put it in a pretty font and print it on a piece of paper to include it with your gift.


Do you combine shipping?
Yes! Shipping costs will be combined automatically when individual listings are added to your cart and purchased in the same transaction.


Check out my extremely, amazingly talented sister's shop also on Etsy at stampingirl2. She makes awesome premade scrapbooks and such:

http://www.etsy.com/shop/stampingirl2

Thanks for stopping by.

This shop accepts Etsy Gift Cards.