Lavender Fox Soap Shop
ncfox527's Shop Policies
I love making handmade melt and pour soap and bath products so I take great pride in everything I make for customers. Most of my soaps are made from all natural goats milk and/or olive oil bases with essential oils or fragrance oils and Vitamin E added. (Occasionally I will use a Shea Butter base instead which will be listed in the product description). Please allow for slight variances in the color or patterns of each bar. Since everything is handmade, they are truly one of a kind and no two will ever be exactly alike. That is the beauty of buying handmade products. You can feel confident buying from me because I use all of these products myself.....as do my family and friends.
You can also find me on Facebook: www.facebook.com/pages/lavender-fox
I use PayPal as my main form of payment. The "Other" payment option is only used when making trades with other Etsy Sellers.
All products are made when ordered to insure freshness of the product. I normally use US Mail to mail items and will send them out within 3-4 days of payment clearing.
If you prefer for items to be sent via UPS, I'll be happy to accomodate you! Just convo me for shipping cost as it will differ from the shipping cost calculated when you buy the item.
Refunds and Exchanges
If you are not happy with your purchase, please contact me directly to discuss returns. Refunds will be given for products returned within 15 days of purchase with the Buyer paying for shipping the item back to me.
Additional Policies and FAQs
My goal is to make high quality bath and body products for prices that will keep you coming back as a repeat customer. I will be adding items all the time so please come back and browse often! Your satisfaction is important to me so I welcome any feedback you can give as well.
Last Updated June 10, 2013