newgameplus' Shop Policies
Welcome to New Game+!! We deal in vital accessories for your everyday adventures. We'd hate for you to go alone, it's dangerous! We're here to help. And by we, I mean Me. :D I make and (theoretically) sell omega-nerd stuff, mainly jewelry, but many things. I hope you like what you see...and it would extra nice if you bought something! (No pressure.)
Currently the only payment option available is paypal. Payment is expected within 3 days of purchase or the order will be canceled. If you purchase something by accident, or suffer a terrible bout of regret (oh noes!) after purchase, please contact me forthwith and we will try to achieve resolution.
Items will be shipped packed safe and sound into which size/shape of package is most appropriate for the size/shape of the item. Shipping will occur twice or more a week, specifically Fridays and Mondays at the very least. I for the most part will be using First Class USPS service. If you require a more expedient shipping service/date please CONTACT ME before purchase to see if we can work something out. I do work two jobs, so I cannot always go to the post and/or pack items everyday. Confirmation and Insurance is also available by request ONLY. There will be an extra fee for both, so please ask first so that I may adjust your purchase accordingly.
Refunds and Exchanges
It is an sad fact of our reality that things can and often do go awry....especially with the postal service. In the unfortunate event that an item arrives damaged or destroyed, please contact me immediately with the relevant information (ie what you bought, what happened to it, how sad this made you feel) and we should be able to arrive to an agreeable solution with relative ease. Please do not wait an inordinate amount of time before alerting me to such an issue. The sooner it gets resolved, the better all parties will feel. :3 Due to the nature of most of the items sold here, all sales are generally final. Please contact me with any issues you have and hopefully we can work something out.
Additional Policies and FAQs
I will try to list everything as accurately as humanly possible, however there may come a time where I lose my mind and mislabel something or leave out some information that you would like to have. Simply ask me (contact me) and I will be more than happy to beg forgiveness for the error of my ways and supply the information that was lacking. For the most part my earrings are surgical steel backs, except where noted, and are water-resistant at the very least.
Custom items/listings are welcomed! Please....(can you guess??) just contact me for additional information!
As you may have noticed, the answer to almost everything is listed above....the bottom line being "CONTACT ME". I value customer service, in the sense that when I shop I want to be able to ask people questions and get genuine and relevant replies. I would like to have the same relationship with my customers here. <3 But if you completely disregard the policies stated here, I reserve the right to cancel the sale. I think that most people will follow the rules completely by accident as most of the stuff here is basic common sense and good manners, but you know how it is. Red tape and all that. If you have any questions that have not been answered by this rambling dissertation.....contact me!! :D (sensing a trend???)
RE: SAMPLES/REVIEWS/ THE ILK
While you are welcome to ask me for a sample to review on any blog/vlog/youtube channel you may be in possession of, I may or may not respond, at all, or with a positive/negative reply. I will try to respond to any (legitimate) convos I receive, but if I am particularly busy I may not have the time to reply at all. I apologize in advance, but honestly for the most part, samples will not be given out. I simply do not have the inventory to support mailing free items to everyone out there on the internet. I wish I did. But I do not. :(
ps. contact me.
Last Updated November 21, 2011