Noadi's Shop Policies
Noadi's Art is all about celebrating the bizzare, wonderful, and amazing world we live in.
HOLIDAY SHIPPING DEADLINES
◦ Solstice/Squidmas Shipping Deadline for US MILITARY MAIL Dec 3
◦ Solstice/Squidmas Shipping Deadline for INTERNATIONAL MAIL Dec 7
◦ Christmas Shipping Deadline for US MILITARY MAIL Dec 8
◦ Solstice/Squidmas Shipping Deadline for US FIRST CLASS MAIL Dec 12
◦ Christmas Shipping Deadline for INTERNATIONAL MAIL Dec 12
◦ Solstice/Squidmas Shipping Deadline for US PRIORITY MAIL Dec 15
◦ Christmas Shipping Deadline for US FIRST CLASS MAIL Dec 18
◦ Free Shipping Day Dec 18
◦ Christmas Shipping Deadline for US PRIORITY MAIL Dec 20
CUSTOM ORDER POLICY
Custom orders which are simple variation on my current items cost the same as the standard item (for example requesting a color I don't normally offer such as a green steampunk cuttlefish). I will also reserve a currently listed item for up to 1 week at no charge. All other custom orders will have a $5 design fee. Custom orders priced at more than $75 or which are personalized (e.g. initials or name) will need to pay 50% up front. Please send me a message via the "Contact" link on the side of the page if you are interested in placing a custom order.
Please include in your order note if you would like the length of a necklace changed or clip-on earrings instead of pierced. I'm happy to do custom orders, including any of my current lines in custom colors at regular price. Free gift wrapping is available on request.
I love to work with retailers who want to sell my items. Minimum wholesale order size is 10 items of one type, I discount bulk orders on a sliding scale based on order size. Please see this page on my website for more information http://www.noadi.net/wholesale/ or contact me and I'll be happy to answer any questions and send you my line sheets.
All payment must be received in full before I ship an order, I take payment via Etsy Direct Checkout, Paypal, or Google Checkout. Paypal Echecks can take several days to clear.
Maine sales tax is 5%, all orders shipping within Maine will be charged sales tax. Orders shipped out of the state of Maine will not be charged any sales tax, you are responsible for any use tax your state may charge.
✈ International customers: You are responsible for any duties, taxes, etc. in your country.
US orders of single jewelry items are shipped First Class, large multiple orders and sculptures are shipped Priority Mail. International orders are shipped First Class unless they exceed 4lbs or $150 in value (such as my sculptures) those are shipped Priority International.
I ship in 1-3 business days, I'll send notification if severe weather delays shipping. I live in Maine, winters can be nasty so if I'm snowed in the mail can't go out.
Refunds and Exchanges
If you are unhappy with your order for any reason you may return it within 14 days of receiving it for a replacement item of equal or lesser value or a refund. You must contact me within this period to let me know you are returning the item(s) so we can work out the details.
If your items arrives broken you can return it for a replacement if any polymer clay piece has broken or repair for cords/earring hooks/other findings. Likewise if your order goes missing in the mail I will send a replacement or refund.
Additional Policies and FAQs
Noadi's Art creations are not for children under 12 years old. All jewelry and some sculptures contain small parts and can present a choking hazard for young children. Sculptures are fragile and should be kept out of reach of kids and pets to protect them from breakage.
If you are purchasing a gift and would like it gift wrapped for free, let me know.
Noadi's Art is a smoke-free and dog friendly business.
NoadiArt [!at] gmail.com
Last Updated November 13, 2013