odalisca

Gemstone, Bridal, Modern and Personalized Jewelry

Spain
4,317 Sales

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

odalisca is taking a short break

Loading

Note from shop owner Hi,

We are currently on holidays and will be back soon.

All the orders have been shipped. Please find the estimated delivery time below:

Europe: 1-3 weeks
United States: 1-5 weeks
Canada: 1-5 weeks
Australia: 1-5 weeks
Spain: 1-2 weeks.

Please allow the estimated delivery time for your orders to arrive.

In case you have any doubt, please contact us via 'Etsy conversations' and we'll answer you as soon as possible.

Thanks!

Note from shop owner

Last updated on Aug 4, 2022

Hi,

We are currently on holidays and will be back soon.

All the orders have been shipped. Please find the estimated delivery time below:

Europe: 1-3 weeks
United States: 1-5 weeks
Canada: 1-5 weeks
Australia: 1-5 weeks
Spain: 1-2 weeks.

Please allow the estimated delivery time for your orders to arrive.

In case you have any doubt, please contact us via 'Etsy conversations' and we'll answer you as soon as possible.

Thanks!

odalisca

Contact shop owner

odalisca

Reviews

No reviews in the last year
See reviews that mention:
Loading
Loading

Shop policies

Last updated on May 10, 2022

Etsy automatically translates most text on the site to your preferred language.

See in original language

Welcome to my shop! I hope you enjoy your visit!

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: before item has shipped

Payment

I do accept Paypal payment and also most debit/credit cards payment.
You can also pay with credit card through Paypal.

Shipping

SHIPPING OPTIONS AND FEES

Please note that I ship to your ETSY address so please ensure it is correct before making the purchase. In case you want your order to be shipped to a different address (same country) please include the address in the 'notes to the seller' at checkout.

I will mail items out every day from Monday to Friday after the payment has been processed.

I ship from Spain. You can choose at checkout 3 different shipping options. Please see them below:

1) STANDARD SHIPPING (default shipping option).

1st item: 4.5 usd / 6.5 usd (depending on the country).
Each additional item: 0.99 usd

Estimated delivery time is:

Europe: 1-6 weeks
United States: 1-8 weeks
Canada: 1-8 weeks
Australia: 1-8 weeks
Spain: 1-2 weeks.

Most of the orders should arrive in the above estimated time frames but ocasionally it could take longer (up to 30 business days - 6 weeks) if the order is held up in customs, which is unusual.

Standard shipping does not have tracking number. In case you need it please upgrade at checkout to registered mail in shipping option 2 or upgrade to Express mail in shipping option 3.

******* ******* ******* ******* *******

2) UPGRADE TO REGISTERED MAIL

1st item: 7.5 usd / 9.5 usd (depending on the country).
Each additional item: 0.99 usd

I automatically upgrade to registered mail orders with 3 or more items. Registered mail is highly recommended as orders could get lost in transit, which is not usual but could happens.

Registered mail has tracking number and it is insured but will take the same delivery time as Standard mail. For urgent deliveries please upgrade at checkout to express mail in shipping option 3.

******* ******* ******* ******* *******

3) UPGRADE FOR EXPRESS SHIPPING

1st item: 16.99 usd /18.99 usd (depending on the country).
Each additional item: 0.99 usd

For urgent deliveries please upgrade at checkout to Express shipping.

Estimated delivery time is:

Europe: 4-6 business days
United States: 6-8 business days
Rest of the countries: 6-8 business days

******* ******* ******* ******* *******

All items are shipped gift wrapped in bubble envelopes to ensure your item arrives unharmed.

********** Customs and import taxes **********
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Additional policies and FAQs

FEEDBACK:

Please dont forget to fill out your feedback. This is the only way for me to know that you have received your order on time and good shape.

Please feel free to contact me if you have any questions or doubts.

Thanks!

Privacy

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy (https://www.etsy.com/legal/privacy?ref=pv_ol) to learn more about its privacy practices.

Information We Collect

To fulfil your order, you must provide us with certain information (which you authorized Etsy to provide us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order of jewelry, for example), if you contact us directly. In some cases, depending on the shipping option you select you may also need to include the phone number.

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:

- As needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
- If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as:
1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and
2) Compliance with the Etsy Seller Policy and Terms of Use.WeI use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

1) Etsy: We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.

2) Service providers: We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

3) Compliance with laws: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 6 years.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

- Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.

- Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.

- Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

- Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us

For purposes of EU data protection law, I, Susana Méndez, owner of Odalisca, am the data controller of your personal information. If you have any questions or concerns, you may contact me: odalisca_jewelry [!at] hotmail.com
See this Seller Handbook article for a sample privacy policy you can customize for your shop.

Seller details

Captcha failed to load. Try using a different browser or disabling ad blockers.