oloveviaboutique's Shop Policies
<3 Welcome to my shop! I have always had a creative flair when it came to fashion; accessorizing has always been one of my favorite hobbies. When I had my little tot, Olivia, I found myself accessorizing each outfit with a posh headband. I started designing my own headbands and now I am sharing my designs with you. Each piece is made to order. I pay close attention to detail and I wouldn't dare sell any item that I wouldn't put on my own precious baby. I hope you enjoy my designs as much as I do!
<3 I currently accept PayPal as the method of payment. Payment is due at time of purchase. If this is a problem, please contact me to arrange another form of payment. Orders are processed and shipped within 2-4 business days of payment. If you wish to cancel your order please contact me within an hour of your purchase.
<3 Items ship via USPS First Class Mail within 2 to 5 days (US only). If you would like insurance, please contact me for rates as it is not included. I can only ship to the address listed on Paypal, please make sure this is correct before paying for your order.
International customs fees are the responsibility of the buyer.
*Shipping upgrades are available upon request.
Refunds and Exchanges
<3 I hand make each item and inspect for quality assurance, with that said I am confident that you will absolutely LOVE my items! I do not accept returns unless a mistake was made on my part. To ensure customer satisfaction, please contact me if you have any questions, or concerns, prior to purchase.
Items ship via USPS. If you do not receive your items and did not purchase insurance, you will not be entitled to a refund. If an item is received damaged or missing, please contact me immediately to make appropriate arrangements.
Additional Policies and FAQs
<3 If you do not indicate a size, a 16" will be sent as a default.
Items are made in a smoke-free environment.
*PLEASE NOTE: HAIR ACCESSORIES ARE FOR DECORATION PURPOSES ONLY! DO NOT EVER LEAVE A CHILD UNATTENDED WITH A HAIR ACCESSORY! DO NOT ALLOW CHILDREN TO PLAY WITH OR SLEEP IN HAIR ACCESSORIES. THE BUYER ACKNOWLEDGES FULL RESPONSIBILITY.
Please contact me if you have any additional questions.
Last Updated March 20, 2012