SWLab

PDF Hand Embroidery Patterns

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ozzart

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ozzart

Shop policies

Last updated on May 10, 2022

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Welcome and thanks for looking at my shop policies page!

Accepted payment methods

Paypal

Returns & exchanges

See item details for return and exchange eligibility.

Payment

I accept PayPal for all orders and you can use this option without being registered to PayPal. For domestic(UK) customers I will consider other methods.

Shipping

I use registered/signed for British Post Airmail.

I ship all packages within 24 hours after receiving payment (excluding weekends, holidays and custom orders)to the adress in Etsy's invoice/transaction details.

Delivery:

UK 3 - 6 days

Europe 1 - 2 weeks

USA and Canada 1- 4 weeks

The rest of the world 2 - 5 weeks.

Additional policies and FAQs

Please feel free to contact me anytime.
If you had any problems please contact me before leaving neutral or negative feedback. I always do my best to fix the problem!

Thanks!!!