The owner of paperfruithair is on vacation.
Happy Christmahanukwanzakah! I've closed up shop to focus on the holidays but will be back soon after the new year.
Unfortunately I may not be around to return emails right away, so please look over the list below to answer any questions you may have.
1) Was my package sent?
YES. As of December 13, all packages have been sent!
2) When will I receive my package?
Once shipped, packages usually take 5 - 10 business days to arrive anywhere in North America.
According to Canada Post, this should guarantee delivery by Christmas (choose your country from the drop-down menu here: http://www.canadapost.ca/cpo/mc/personal/campaigns/holiday/default.jsf) but please keep in mind that is their guarantee, not mine! If weather, unexpected postal congestion, Customs delays or some other unforseeable event delays the mail, please accept my apology in advance but know that this is something beyond my control.
3) Can I still order from you?
If there's a custom design you'd like to commission or something that you absolutely have to have, please feel free to contact me. I won't be able to guarantee delivery by Christmas but - time allowing - I would be happy to open up the store to start a custom listing for you.
4) What about the custom design I've already ordered?
I still have several custom orders in the works, so please know I am still hard at work and will be in contact. Feel free to keep sending me convos, just ignore the auto-reply you'll get every time you send a new message.
5) When will you be back?
Not sure yet! Sometime in January, so be sure to come back in the new year and check out my new items. :)
6) My question isn't answered here, what should I do?
Hopefully everyone read over my policies before making their purchase, or afterwards when you received a thank you message with a link to the policy section. Here is another link so you can refresh yourself on what to expect: http://www.etsy.com/shop/paperfruithair/policy
If your question still hasn't been answered, drop me a line and I will respond as quickly as possible.
Happy holidays to all faiths and followers, and remember to buy handmade! :)