papernribbons' Shop Policies
Paper and Ribbons is a place for me to share my love of all things craft.
I love to create new things, and I hope you love them too! Custom orders are always welcome...
Meanwhile, check out the SALE section!!!
NEW: Pay with credit card without needing to use PayPal!
Don't want to pay in USD? No problem - Choose payment type "Other" on checkout and leave me a note. I will send you a PayPal invoice in your currency of choice!
AUSTRALIAN buyers - If you would like to pay in AUD by Direct Deposit, choose payment type "Other" and leave a note on checkout and I'll email you my details.
Payment MUST be made at the same time of purchase otherwise the sale will be canceled and item relisted. However, items can be reserved for you for up to 3 days.
**Please make sure your shipping address matches your PayPal address to avoid delays**
I aim to ship orders within 1-3 days of payment being cleared.
Items shipped within Australia will be sent via normal Australia post. If you require express or registered post, please let me know on purchase - will incur additional costs.
Items shipped outside of Australia will be sent via Airmail, which normally takes anywhere between 7-10 working days for delivery. If you require a tracking number, I will need to send via registered mail. This will incur additional costs, so please convo me before purchase for a quote.
I always send overseas items with customs information. The buyer is responsible for any taxes incurred.
Please note that I cannot be held responsible for items lost in the mail, unless the item has been insured or sent via registered post.
Each purchase is lovingly wrapped and sent in padded bags to avoid damage during postage.
Refunds and Exchanges
If you were not satisfied with the quality of an item or if it is faulty please let me know and I will refund your money on return. Items must be returned within 7 days and the item must be in its original condition.
Note: Buyers are responsible for return charges.
Additional Policies and FAQs
For custom orders, please convo me with your special request - Thanks!
Last Updated May 6, 2012