Textile art using repurposed and vintage fabrics
pdlugos' Shop Policies
Below are my general policies. For any further questions please feel free to contact me.
I accept paypal. A paypal account is not necessary if you are using a credit card. For international orders, buyers are responsible for all duties and customs charges. I also strongly suggest insurance.
CANCELLATION: Contact me within 48 hours of your purchase and I will relist the item.
I ship USPS first class mail. If you prefer priority please let me know. I ship within 2-3 business day of payment clearance. Custom orders take additional time depending on the item. We can discuss this at the time of purchase. Please make sure your mailing address is current with both Etsy and Paypal. I am not responsible for items shipped to the wrong address. I take great care in packaging my art so that it reaches you safely. I do a delivery confirmation and insurance with every U.S. sale. International buyers are responsible for their own insurance. Delivery confirmation and insurance does increase the cost of shipping so if you are not interested in this please convo me and let me know and I will refigure shipping cost. It is usually about $2.00.
Gift wrap is available upon request.
Refunds and Exchanges
If you are unhappy with an item, please contact me within 3 business days of receipt of the item so that we can work out a refund or exchange. I want my customers to be totally happy with their order. For refunds items must be returned within 7 days of receipt. Items must be returned in the condition they were sent. Refunds will be for the cost of the item only. Shipping cost is not refundable.
Additional Policies and FAQs
My art is made in a smoke free and pet free environment.
All work is original and, in most cases, one of a kind. I can recreate something similar, but my work is not an "exact process" and therefore there will be variations if you desire a similar item. Please respect the creative and intellectual energy that went into the creation of this art.
Last Updated June 11, 2013