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peasandthankyous' Shop Announcement

I just got back, and my computer won't start up!! I'm desperately trying to revive it, but I'm afraid I won't know more until I get it to the repair shop in the morning. Obviously I cannot turn the listings back on until it is up and running, since I can't make any proofs or orders. If you need to place an order ASAP I highly advise seeking another seller, I am so very sorry. I will update as soon as I know more!!

OFFICE HOURS: Mon - Fri 8AM until 2:30PM EST
WEEKEND & HOLIDAY: Closed

peasandthankyous' Shop Policies

Welcome

I just got back, and my computer won't start up!! I'm desperately trying to revive it, but I'm afraid I won't know more until I get it to the repair shop in the morning. Obviously I cannot turn the listings back on until it is up and running, since I can't make any proofs or orders. If you need to place an order ASAP I highly advise seeking another seller, I am so very sorry. I will update as soon as I know more!!

OFFICE HOURS: Mon - Fri 8AM until 2:30PM EST
WEEKEND & HOLIDAY: Closed

Payment

WE ACCEPT PAYPAL AND CREDIT CARDS VIA PAYPAL
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You do not need to have or create a paypal account! If you have any questions, see Etsy's help article here https://www.etsy.com/help/article/361 for easy step by step photos to show you the process.

Sales tax is charged to all Georgia delivery addresses and will automatically be calculated (7%) when you check out.

Shipping

ABOUT SHIPPING WITH USPS PRIORITY MAIL
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Orders are shipped via USPS Priority Mail for 2-3 day delivery from the shipping date. Priority mail shipping is NOT a guaranteed delivery service, please ask if you would like to upgrade shipping or add insurance. $50 insurance is included automatically, but even fully insured Priority packages are not declared "lost" until 15 days past the expected delivery date. Because party invitations are time sensitive, please keep in mind that if your insured package arrives late, but within the insurance coverage window, it is not covered or refundable.

Express shipping (1 day service to many destinations) is available by request, with an approximate cost ranging from $20-$45 depending on the size of your order and destination. Express service is money back guaranteed ~ meaning if it is delivered late, your shipping cost is refundable by USPS. $100 insurance is included automatically, but even fully insured Express packages are not declared "lost" until 7 days past the expected delivery date.

Please keep in mind that I will facilitate any shipping service you desire, but I cannot bear the responsibility of the cost or risk. All services, claims, and assistance are provided on your behalf to the best of my ability.

INTERNATIONAL INQUIRIES
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I can and will ship to any country, however only via USPS Priority Mail International ($20-$40 average) or greater service. Please note this is both because of unreliable transit times in International First Class Service (invitations are time sensitive and I do not want you to wait a month to receive them) and also because I have had my fair share of International First Class packages lost at the border and/or customs.

The transit time for USPS Priority Mail International is 5-10 business days in addition to our turnaround time. Please contact me for a quote (based on the item and quantity, as well as your destination country) and if agreeable I will set up a listing for you. Current listings can not be purchased from non US residents.

Refunds and Exchanges

Unfortunately I am unable to offer a refund if your order was printed incorrectly as a result of incorrect personalization submitted at the time of purchase, or any approved proofs which contained errors. Please double check your order carefully and do not view proofs on mobile devices! Reorders as a result of proofs approved with errors can be offered at a discount on a case by case basis.

I stand behind my craftsmanship and will gladly replace your order if it is not perfectly made as approved.

Please note a small portion of Paypal Fees are nonrefundable ($0.30) if your order needs to be cancelled.

Additional Policies and FAQs

Please note that we no longer make banners, signs, cupcake toppers, favor tags or other items. We apologize to past clients who always ordered these with their invitations, but business became overwhelming (as well as the additional designing, materials, packaging supplies and inventory in our studio!)

We do not sell parts of invitations, layers, embellishments or otherwise. Only fully finished invitations and stationery are available ~ it takes great diligence to stay on schedule with our regular workload and unfortunately cannot meet the volume of additional requests.

Custom designs are available with a minimum order of 20 pieces, if the request is something that we are confident we can make to our style and standards. We cannot accept all requests, especially those with licensed or copyright characters. (We do offer a small selection of those that we can reasonably depict in our own style, from scratch and without infringements, or those we can obtain third party rights to.)

Last Updated April 16, 2014