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PiggyBankParties' Shop Announcement

Unique and whimsical invitations, party decorations and favor boxes for every occasion!

[OUR MISSION]: To help you create fun and memorable parties on a piggy bank budget! We create unique HAM-made and printable items you won't find anywhere else. Each design is created in our lil' PiG PeN and designed and illustrated by our resident artists. Every handmade item that leaves our studio is something we would be proud to feature at our own personal celebrations. We also offer DIY printables (digital files you print at home) as an affordable alternative to our handmade items.

To keep our prices as low as possible, our printable products do not include color, font or artwork customization. Many of our handmade items include design menus which allow you to create your own unique product without breaking the bank. If you'd like to further customize our products for your event, we are happy to accommodate if we have availability, but please be aware that additional fees will be incurred. We wish we could offer changes for free but these lil' piggies need to eat!

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[SHOP HOURS]: Monday - Friday (We're artists so our hours vary!)
We are closed Weekends and U.S. Federal Holidays

[ORDERS]: Orders may be placed 24/7. Instant Download items will be sent once payment is confirmed unless combined with a personalized item. All other orders received on business days after 6:00 p.m. EST and on weekends and holidays will be processed the next business day in the order they were received. Please see individual listings for specific turnaround times.

[RUSH ORDERS]: We are unable to accommodate rush orders at this time.

[CUSTOM ORDERS]: Due to a fully-booked design and production schedule, we are unable to accommodate custom printable invitation and collection orders.

[COMMUNICATION]: Emails and messages are answered in the order they are received when we have availability between processing and producing orders. All communications received on business days after 6:00 p.m. EST or on weekends and holidays will be answered the next available business day.

We are a two-person shop and appreciate your understanding as we strive for balance between parties, work and home!

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Our products and parties have been featured on and in:
Hostess with the Mostess • Pizzazzerie • Amy Atlas Events • Kara's Party Ideas • Tori Spelling's ediTORIal • Celebrations at Home • LilSugar • The Huffington Post • Tip Junkie • Catch My Party • Baby Lifestyles • Plush Little Baby • Nickelodeon Parents Connect • U Create • Party and Event Guide • The Party Wagon • Bird's Party Magazine • Tots to Teens Magazine • and more!

Follow us for party inspiration, tutorials, product updates and tons of fun!

Oink!, the BLOG: http://www.piggybankparties.com/oink/
FACEBOOK: https://www.facebook.com/piggybankparties
TWITTER: http://twitter.com/piggybankparty
PINTEREST: http://pinterest.com/piggybankparty/
INSTAGRAM: http://instagram.com/piggybankparties

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We hope your shopping experience will be as fun as it has been creating our products for you. Thanks for visiting The Market, Piggy Bank Parties' Etsy shop!

PiggyBankParties' Shop Policies

Welcome

Thanks for visiting The Market, Piggy Bank Parties' Etsy shop! We hope your shopping experience will be as fun as it has been creating our products for you!

[SHOP HOURS]: Monday - Friday (We're artists so our hours vary!)
We are closed Weekends and U.S. Federal Holidays

[ORDERS]: Orders may be placed 24/7. Instant Download items will be sent once payment is confirmed unless combined with a personalized item. All other orders received on business days after 6:00 p.m. EST and on weekends and holidays will be processed the next business day in the order they were received. Please see listings for specific turnaround times.

>>>>•<<<<

We have compiled the following guidelines which ultimately allows us to create a wonderful finished product for you!

Payment

Orders are processed after payment in full is received. Payment by eCheck will delay your order by 3-5 business days (Monday - Friday except holidays) in addition to the production and shipping times. Michigan residents will be charged applicable sales tax.

Shipping

----- INSTANT DOWNLOADS -----
After payment is received, follow the link Etsy provides to the Downloads page and download the file(s) to your computer. Etsy will also send a download notification email to you. Piggy Bank Parties and its owners accept no responsibility for orders which are delayed/never received due to incorrect information on file with Etsy (e.g., incorrect email address, etc.). {NOTE}: If you don't receive the notification, check your spam or junk inbox

----- DIY PRINTABLE PRODUCTS -----
Printable orders (not listed as instant downloads) will be emailed to the email address on file with Etsy within 2-3 business days (Monday - Friday except holidays). No physical items will be shipped. Piggy Bank Parties and its owners accept no responsibility for orders which are delayed/never received due to incorrect information on file with Etsy (e.g., email address, etc.). {NOTE}: If you don't receive the notification, check your spam or junk inbox.

----- PRINTED & ASSEMBLED PRODUCTS -----
All orders are shipped via USPS First Class Mail (3-5 business days) unless otherwise stated. You may choose to upgrade to USPS Priority Mail (2-3 business days) on the shopping cart screen prior to checking out. You will be notified when your order has shipped and a tracking number, if applicable, will be provided. [Business Day]: Monday-Friday except U.S. Holidays

----- MADE TO ORDER PRODUCTS -----
[Production Time]: 3-7 business days*
[Shipping Time]: 3-5 business days*

----- READY TO SHIP PRODUCTS -----
[Processing Time]: 1 business day**
[Standard Shipping Time]: 3-5 business days
[Upgraded Shipping via USPS Priority Mail]: 2-3 business days

*Unless otherwise stated in specific product listing.
**All items marked "Ready to Ship" are shipped within 1 business day unless your order contains a "Made to Order" product.

Please contact us prior to placing your order if you would like expedited shipping or to add insurance.

----- ADDITIONAL SHIPPING POLICIES -----
We currently ship only within the continental United States plus Alaska and Hawaii. Piggy Bank Parties ships orders to the address on file with Etsy unless otherwise stated by the buyer in the checkout notes, via Etsy Conversation or via email. Piggy Bank Parties and its owners accept no responsibility for late shipments due to incorrect information on file with Etsy or provided by the buyer (e.g., shipping address, zip code, name, etc.).

Piggy Bank Parties and its owners accept no responsibility for late shipments or for any loss or damage to an order once dispatched from our office to a shipping vendor (e.g., USPS, FedEx, UPS, etc.). Once we ship your order, we are no longer responsible for the time in which your order takes to arrive. Shipping times (including expedited shipping) are not guaranteed by Piggy Bank Parties and are an estimated timeframe provided by the shipping vendor. Piggy Bank Parties and its owners accept no responsibility for "No Authorized Recipient Available" to sign for shipments. If you have any problems with delivery, please contact the shipping vendor directly. We are happy to help by providing a tracking number and/or proof of shipment, if applicable, but shipping issues are often beyond our control.

Refunds and Exchanges

Due to the nature of our products, all sales are final. For over 13 years we have created handcrafted products for discerning clientele. We believe in the quality of our products. If you are unhappy with your order, please contact us within 48 hours of receiving your order. We are more than happy to work with you to resolve the issue.

By purchasing a product from us, you are agreeing to all of the terms and conditions stated in our Shop Policies and Terms of Use. It is the sole responsibility of the buyer to read and understand the Shop Policies and Terms of Use.

Personalized invitations and custom designed products include a proof and approval process prior to order dispatch unless otherwise noted. The final proof reading for all personalized and custom orders is the sole responsibility of the client. Piggy Bank Parties and its owners accept no responsibility for user error and printing issues beyond our control.

If your order is shipped by Piggy Bank Parties on or before the date stated in the listing or Piggy Bank Parties expedites shipping (at no additional cost to the buyer) to meet the anticipated delivery date of your order, the buyer accepts sole responsibility for the shipment. We do not offer refunds for late shipments or for any loss or damage to an order by a shipping vendor (e.g., USPS, FedEx, UPS, etc.). Piggy Bank Parties and its owners accept no responsibility for "No Authorized Recipient Available" to sign for shipments. If you have any problems with delivery, please contact the shipping vendor directly. We are happy to help by providing a tracking number and/or proof of shipment, if applicable, but shipping issues are often beyond our control.

Additional Policies and FAQs

----- TERMS OF USE -----
The products featured in our shop are for PERSONAL USE ONLY. You may not mass produce, share, sell or distribute the file(s) or the finished product(s) produced. All products are for non-commercial use. All products are copyrighted and digital files are password protected. You may not alter the artwork or designs in any way. You cannot share our files with another vendor except for printing as is (no print, cut and assembly service vendors). Copyright privileges are not transferable. All rights retained by Piggy Bank Parties.

----- EVENT PLANNERS' TERMS OF USE -----
If you are an event planner, you are allowed to use our products for one event. We request a link to our shop if your event is published online or in print. If you would like to use the same product for another non-personal event, you must re-purchase the product.

>>>> FREQUENTLY ASKED QUESTIONS <<<<

----- ORDER TURNAROUND -----
Please see specific listings for exact order turnaround and check our shop announcement for our current availability. If you haven't received your order within the timeframe stated on the listing you purchased, please check your spam/junk folder for digital orders and shipping notifications.

----- INDIVIDUAL or À LA CARTE ITEMS -----
Individual items included in our collections can be purchased by utilizing the Shop Sections (left side of shop's home page) or the "Search in this shop" search.

----- DIY PRINTABLES -----
A DIY printable is a digital file that you print at home or your local print shop (e.g., Staples, Office Depot, FedEx Office, etc.) and assemble at home. It's a cost effective way to have personalized party decorations on a piggy bank budget. If you'd like to test drive a DIY printable, try one of our free downloads available here: http://www.piggybankparties.com/oink/free-downloads

----- SOFTWARE REQUIRED -----
The latest version of Adobe Reader (free download at www.adobe.com) is REQUIRED to open and correctly use our printable files. We would suggest downloading and installing the latest version of Adobe Reader for your specific computer.

----- DIY PRINTING -----
You can print your digital order on your home printer or take it to your local print shop (e.g., Staples, Office Depot, FedEx Kinkos, etc.). Print as many as you need for PERSONAL use. All of our files are formatted to print on 8.5" x 11" stock unless otherwise stated and custom size requests incur additional fees.

We suggest printing most of our products on 60-80 lb. white cardstock or 61 lb. double-sided matte photo paper. The exceptions are papers, bottle labels, candy bar wrappers and seals which can be printed on white text weight paper or full-sheet labels.

Piggy Bank Parties and its owners accept no responsibility for printing issues as they are often beyond our control. All of our files have been downloaded and test printed in a home office. All digital PDF files MUST be opened in Adobe Reader to work correctly. If you choose to use a local print shop, please make them aware of this in order to avoid printing issues.

If you choose to send to your local print shop, they may require a "Print Release Form." To acquire one, please contact us and request a "Print Release Form." You will need to include your order number with your request.

----- DIGITAL FILE TROUBLE -----
If the line or word spacing looks incorrect or the font is different from the samples shown in the listing, your computer may be opening the files using a non-Adobe PDF reader without your knowledge. The latest version of Adobe Reader (free download at www.adobe.com) is REQUIRED to open and use our digital files correctly.

We suggest the following to correct any issues:
• Download/save the PDF file(s) to your computer or a flash drive
• Open Adobe Reader
• Open the downloaded/saved PDF file(s) WITHIN Adobe Reader
• If your screen is blank, click the refresh button and the file should appear. Your computer is timing out before the file is open.

----- COLOR VARIATIONS -----
Piggy Bank Parties makes every effort to display accurate representations of our products. However, as the actual colors you see and print will depend on your monitor and printer settings, we cannot guarantee that your monitor's display or your printer's output of any color will be accurate. We suggest setting your home printer to the highest quality for the stock you are printing on.

----- TYPE-YOUR-OWN-TEXT FEATURE -----
Add your own text to these items at home using Adobe Reader.
• Open the PDF file within the latest version of Adobe Reader (free download at www.adobe.com)
• Click on the text box and type in your text
• Print or save to a disc/flash drive if sending to a print shop
[NOTE]: You cannot change the font, font size or font color.

----- DIY ASSEMBLY -----
Directions are included with each digital file. All of our designs are created to be a simple as possible to cut out and assemble.

----- DIY SUPPLIES & TOOLS -----
We suggest adding these items to your DIY tool box: scissors, paper trimmer, bone folder or a ruler and ink-less pen, adhesive roller or double-sided tape, single hole punch, 2" circle punch, corner punch, ribbon, twine and adhesive dots. DIY invitations require either an A7 or No. 10 envelope.

----- PRINTING AND ASSEMBLY by PBP -----
We offer printing and assembly on a limited number of our printable products. Please see specific listings for details.

----- REQUESTED WORDING & INFO -----
Please include any wording or information requested by us in the "Note to Piggy Bank Parties" on the shopping cart screen. Without this information, we cannot personalize your order. Incomplete orders will be placed on hold for a maximum of 30 days then automatically refunded if no information is provided.

----- PROOFS -----
Invitation and custom illustrated/designed orders will receive a proof via email within 2 and 5 business days respectively. The initial proof plus two edits are included in the price of the personalized printable. The final proof reading for all personalized and custom orders is the sole responsibility of the client. Any changes requested after acceptance of the final proof will incur additional fees. Once we receive your approval, the personalized digital file will be emailed to you within 1 business day and handmade products will be shipped within 7-10 business days unless otherwise noted.

----- COPYRIGHT & PASSWORDS -----
All of our copyrighted files are password protected and can only be edited by Piggy Bank Parties. If you received a message asking for a password, you are trying to access the file in a way it was not intended.

----- ARTWORK -----
All of the artwork seen in our shop has been created by the artists in residence at Piggy Bank Parties unless otherwise noted. The copyright of all artwork and designs remain the property of Piggy Bank Parties and its owners.

----- DESIGN CHANGES -----
(COLOR, FONT, ARTWORK & SIZE)
For an additional fee, we offer custom color, font, size and artwork changes on most of our designs. Please note though that we cannot always offer changes due to the hand illustrated nature of our artwork and paper size limitations (e.g., favor boxes). Please contact us with detailed information about your request and we will provide a quote. Change fees start at $5.00.

----- CUSTOM ORDERS & DESIGN CHANGES -----
We only accept an extremely limited number of custom hand illustrated orders. Please note that we are usually booked 3-6 months in advance.

For an additional fee and depending on our availability, we offer custom color, font, size and artwork changes on most of our designs. Please note though that we cannot always offer changes due to the nature of our artwork and paper size limitations. Please contact us PRIOR to placing an order with detailed information about your request and we will provide a quote if we are able to honor your request.

----- COMMERCIAL CHARACTERS & SUCH -----
We do not offer products with copyrighted commercial characters nor copy other designs. We respect the work of other artists and we will not copy their artwork. We can create an original design inspired by a character or theme, but it will not include the character nor look like another designer's work.

----- BLANK TEMPLATES & PRODUCTS -----
Unless specifically stated in a product listing, we do not offer blank templates (e.g., favor boxes, etc.) or blank products (e.g., invitations, banners, etc.) to protect the copyright and integrity of our products.

----- RUSH ORDERS -----
We are unable to accommodate rush orders at this time. Please see our current availability in the shop announcement section here (underneath our logo): https://www.etsy.com/shop/piggybankparties

----- COMMERCIAL LICENSES -----
Our products are designed for PERSONAL USE ONLY. You may not print, assemble and sell the finished products nor the digital files. We currently do not offer commercial licenses.

----- PRICING, QUOTES & ESTIMATES -----
Prices are subject to change without notice. Price quotes and estimates are honored for 30 days after the date the quote or estimate was originally given at which time we reserve the right to change any quoted or estimated price.

----- MATERIAL & PRODUCT VARIATIONS -----
Piggy Bank Parties makes every effort to provide quality products using quality materials. Slight variations between printed and assembled items may occur as each piece is individually handcrafted. All handmade papers will vary. Variances include stock color, weight and size, shape, quantity and distribution of paper inclusions [petals, leaves, confetti, etc.].

----- SAFETY WARNINGS -----
Products may contain small parts that could be potential choking hazards. Children should be supervised when using our products. Products should be kept out of reach of pets. Piggy Bank Parties and its owners cannot be held responsible for any injuries related to our products.

----- COMMUNICATIONS -----
All communications are handled on a first come, first served basis on business days (Monday - Friday except holidays). To keep a written record of our interactions with clients, we currently handle all of our communications via email or message. We can then refer to our communications when preparing your order to make sure that every detail is taken care of.

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Piggy Bank Parties reserves the right to change our Shop Policies and Terms of Use at any time.

Seller Information

----- PARTY INSPIRATION AND MORE -----
Follow us for party inspiration, product updates and tons of fun!

Oink!, the BLOG: http://www.piggybankparties.com/oink/
FACEBOOK: https://www.facebook.com/piggybankparties
TWITTER: http://twitter.com/piggybankparty
PINTEREST: http://pinterest.com/piggybankparty/
INSTAGRAM: http://instagram.com/piggybankparties

Last Updated April 2, 2014