Announcement
Cozy organics for baby and child. WELCOME :)
DELIVERY TIMES: These days, the postal services are full of surprises. We all know why. I wish I could guarantee an arrival date for your order, but I can't. Please be patient and understanding.
Featured items
Items
All Items
Reviews
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mitasc on Mar 19, 2024
5 out of 5 starsExcellent quality as always. Long shipping time but worth it.
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lauratimothy1 on Mar 10, 2024
5 out of 5 starsVery sweet and soft. Feels good in your hands. Well made, sturdy, and will stand up to normal baby use!
pingvini responded on Mar 10, 2024
Thank you so much! Best wishes to your family!
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BirdieTales on Feb 2, 2024
5 out of 5 starsI’m so excited with this adorable bunny toy and I can’t take my eyes off it, really! It is so soft and perfect and cute! This bunny is not only a toy but a piece of art, masterfully created with love and utmost attention to detail. I bought it for a baby, but I’m already in love with it <3. Thank you, Yuliana for your craftsmanship that brings joy to all the senses. <3
pingvini responded on Feb 2, 2024
Thank you so much! :)
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mitasc on Jan 7, 2024
5 out of 5 starsLove all of her items! The only tough part is shipping, as it takes a very long time to arrive. That being said, the items are absolutely worth it and are beautiful!
About pingvini
Growing my crafting roots
Shop members
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Yuliyana
Owner, Maker, Designer, Curator
Here I am, in the kindergarten in Bulgaria, at the beginning of the 80's. Singing and crocheting, dressed in a national costume, during a staging of a traditional craft evening.
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Payment
I'll be happy to create your order and post pictures for you and receive your confirmation before you pay. I do not at all want you to buy something you don't really want.
Shipping
In most cases your order has to go through customs control. As much as I would like you to receive your package soon, I cannot speed the transition through customs control and I am not responsible for related delays. Postal service disruptions can also happen and are also outside my responsibility.
Please fill in the correct recipient address. I am not responsible for non-delivery due to incorrect address submitted at check out. I can change the recepient address only prior to shipping.
My shipping prices are uniform for all over the world, so EVERYWHERE ELSE includes EU, USA, Canada, Australia, etc.
If at the time of shipping I see that shipping turned out more than USD2 cheaper than what you paid, I will issue a partial refund for you. This may happen for example if you have purchased two 10.5 inch dolls and paid double shipping but the two dolls fit into the shipping price category for one doll.
I ship your order priority class, classified as OTHER on the customs declaration (used to ship outside EU). This takes on average 10 work days to get to you (US), 3-4 work days (EU) and 14 business days to the rest of the world.
A Pingvini order comes wrapped economically in paper and plastic - recycled or reusable. Pingvini items are not fragile and therefore are not wrapped in materials that unnecessarily increase waste and shipping costs.
Is your purchase a GIFT? I can place it an organic cotton gift bag, handmade especially to fit the Pingvini item you purchase. Gift wrap is optional at check out.
I will also gladly add your greeting message to your order. If you have one and you haven't specified it at check out, please write to me as soon as possible.
Please note that it is obligatory that all packages sent outside the EU carry a customs declaration on the front of the package, stating the contents and their price. This is unavoidable, because if the declaration is missing, your package risks being detained by Customs or even destroyed.
In the unfortunate event that the package gets lost, we'll need to discuss what feels most appropriate.
Additional policies and FAQs
I reserve my right to create only one item in response to a customizing request and not to proceed with further changes and corrections suggested by the customer. The customer is then not obliged to purchase the item or submit any payment.
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SAFETY: I sell items for use by baby and child. I have myself taken care to ensure my creations are safe for the age group specified in the listing if used reasonably. Please make sure the caretakers of the receiver of my creations are fully aware of safety guidelines regarding sleeping and playing.
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DISCOUNTS: The price of each item is fixed, regardless of the quantity purchased. The price of each item represents the resources I use to make it: high quality organic materials, many hours of hand crafting, designing, administrating a business, etc.
In certain cases, where the system has not combined the shipping of more than 1 items correctly, or where I see fit, I can discount the shipping charges (see shipping policy).