I hope you find that special piece in my shop that you can't live without but if not......
I love custom orders. If you have something in mind do not hesitate to contact me, I will be happy to work... read more
pinkingedgedesigns' Shop Policies
Welcome to my shop
Here you will find Jewelry for everyone’s style. Everything you see in my shop I put my heart into, If it’s not something I would wear or be happy with I wouldn’t expect you to.
If you have questions, I can be contacted here:
And also here:
pinkingedgedesigns [!at] gmail.com
I accept Visa, Mastercard, AmEx, Discover, PayPal & Etsy gift cards! Orders will not be shipped until payment is received.
YOU MAY USE YOUR CREDIT/DEBIT CARD THROUGH PAYPAL WITHOUT CREATING A PAYPAL ACCOUNT.
NORTH CAROLINA, USA: I must charge sales tax on orders shipped to NC.
If a Reserved listing or Custom listing is requested, I will hold the item for 48 hours.
If after 48 hours the listing is left unpaid the item(s) will be canceled and will be made available to other customers.
Thank you for your cooperation & timely payment.
Items are shipped within 1-3 business days upon receipt of payment (Mon-Fri).
This does not include custom order.
I ship via first class mail with tracking. A tracking number will be sent to you email upon shipping of your package. Once your package leaves my hands, please allow
2 to 7 day for delivery.
All orders totaling $50.00 or more will be shipped first class with an insurance value of your order.
Shipping upgrades are available at your request.
I cannot accept responsibility for parcels not received or lost in transit. Should your wish to purchase insurance, please request at time of purchase.
All orders are shipped first class with the United States Postal Service.
The customer is responsible for any customs or duties taxes on their order.
Please note that some international shipments can be delayed up to 30 days due to customs, so please allow extra time for this possibility. A tracking number will be sent to your email upon shipping of your package. I cannot track international parcels once they leave the USA. At that point, I cannot accept responsibility for parcels not received or lost in transit.
Your order will be mailed in a bubble mailer and wrapped with tissue paper.
I will be happy to gift wrap orders free of charge at you request. Your order will come in a kraft jewelry box and wrapped in decorative recycled handmade paper with tulle ribbon.
You can contact me or leave me a note in "message to seller" at checkout.
Refunds and Exchanges
I want you to love the jewelry you purchase from my shop. If you are not happy, please send me a message on Etsy or email me to make an exchange or refund. I will need to receive the item/items back within 7 days of your receipt in order to issue a refund or exchange.
The buyer will be responsible for all return shipping charges.
During Christmas Holidays, I will honor all returns or exchanges on purchases made in the months of November to December 31st.
Please send your items back to me in the original packaging via a trackable courier (UPS/FedEx), as I am not responsible for items lost or damaged in transit in the return back to me. Sorry, shipping charges are not refundable.
Additional Policies and FAQs
Larger quantity orders, custom orders and Bridal Jewelry
If you are looking to buy in quantity? Please convo me with the piece(s) that you are interested in and desired quantities of each.
Please feel free to contact me if you see a piece that you would like to have customized for you (longer or shorter chain, different earring hooks, different color, etc).
Also, if you would like to add an initial charm to a piece of jewelry to personalize it.
I love making bridal jewelry. If you have something in mind but don't see it in my shop please contact me and I will be happy to work with you to create just what you are looking for.
Please Note: Custom orders are not returnable/refundable.
Last Updated March 10, 2014