Payment Methods : All major Credit, Debit or Prepaid Card, via PayPal (you don't need a PayPal account) or via Etsy Payments.

Secure Oprtions : Etsy keeps your payment information secure. Etsy shops / sellers never receive your credit card information.

All items are sent as Registered via Hellenic Post Services and First Priority to your
ETSY SHIPPING ADDRESS.You will receive a tracking number as soon as the shipment is done.
Please make sure that you have the right mailing info.If your order didn't arrive due to wrong address you provided you will be responsible for re-shipping cost.Please keep track of your delivery day so you will know when its beeing delivered.Package stolen is not covered with shipping insurance.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Processing time: The time I need to prepare an order for shipping varies. For details, see individual items in my descriptions.

I ship everywhere from Greece through Hellenic Post Office
Estimated shipping times :
Europe: 3-12 business days
United States: 7 - 20 business days
Australia: 10 - 30 business days
Everywhere Else: 10 - 45 business days

All items are shipped by default in gift packaging!

Thank you for visiting!

If you have any other questions, please email or convo me.

PRIVACY POLICY Complies with the European General Data Protection Regulation (GDPR)

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

INFORMATION I COLLECT

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order) if you contact me directly.

WHY I NEED YOUR INFORMATION & HOW I USE IT

I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

INFORMATION SHARING & DISCLOSURE

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
● Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
● Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as post services and delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
● Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

DATA RETENTION

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU:
I may store and process your information through third-party hosting services, in the US and other jurisdictions, such as Google Cloud, which is Privacy Shield certified.

YOUR RIGHTS

You have a number of rights in relation to your personal information:
● Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
● Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

HOW TO CONTACT ME

If you have any questions or concerns, you may email me at: hpolykatoikia [!at] gmail.com.