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PrintSmitten's Shop Announcement

Welcome to Print Smitten! Please read below for important information and facts before ordering.

HOURS OF OPERATION
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I reserve Saturdays and Sundays to spend with my husband and two children. I do answer messages daily and most often in the evenings. If you send me a message during the day, you will get a response by the end of the night.
If you place an order for a digital invitation on none business days, your proof will be sent the following Monday.

SHIPPING
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-All packages are shipped First Class via USPS.
-Larger domestic orders totaling $85 or more are automatically upgraded to Priority Mail for free.
-International orders will ship First Class for all orders.
-International shipping can take 2 to 8 weeks.
-Printed invitation orders are taking 2 weeks from final proof approval to ship.
-Please allow another 2 to 5 business days from the 2 week period for your package to arrive.
-If you are ordering time sensitive items, please send me a friendly message to before ordering to make sure I can have your package shipped in time.

DIGITAL INVITATIONS
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All digital invitation proofs are currently taking up to 48 ( business ) hours to receive. Once you approve your proof, your final files will be delivered in 48 hours from final approval.
Orders are processed in the order they are received.
If you need your proof ASAP, please send me a friendly message to make sure I can accommodate your request.
If you are interested in a custom, from scratch invitation design, please visit the link below for more information and pricing for this service.
https://www.etsy.com/listing/161925423/custom-invitation-design-birthday-baby?ref=shop_home_active

PRINTING SERVICE
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We now offer professional printing services for our invitations.
The processing time for this service is approximately 2 weeks. This estimate does not
include shipping or transit times.
Please visit the link below for more information and pricing on this service.
https://www.etsy.com/listing/161897529/invitation-printing-service-high-quality?ref=shop_home_active

CUSTOM GRAPHIC DESIGN SERVICES
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At this time, we are not taking any commissioned work for graphics, logos, or any other marketing or branding materials.

REFUNDS
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- Refunds in general are given on a case by case basis.
- All customized items are not refundable unless there is an error with the order on our part.
- Buyer pays shipping for any returned packaged for redelivery.
- Your satisfaction is most important to us. Please contact us any time for any reason about your order. We will always communicate well to help with any concerns you may have.

ADDITIONAL INFORMATION AND IMPORTANT READS
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Print Smitten is an online mom and pop shop. We work together in our home studio. All of our products are designed, processed and shipped right from our home in Pennsylvania.

Learn more about Print Smitten, who's behind the brand, where we came from and where we want to go!
https://www.etsy.com/shop/PrintSmitten/about/

It's important to read our shop policies before ordering. Please click the link below.
https://www.etsy.com/shop/PrintSmitten/policy?ref=shopinfo_policies_leftnav

This shop accepts Etsy Gift Cards.