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redbeauty's Shop Announcement


We DO NOT Provide proofs prior to purchase.


****NOTICE: We will send a proof for you to approve at the time of your order. Proofs are taking approx 5-7 days or more at this time due to order volume. Please be patient. We will send it as soon as it is ready! After your proof is approved, shower curtains and bath items will ship within approx 4-5 business days, and Sewn Bedding will require approx. 7-9 business days. --Please allow approx 10-12 BUSINESS days for design and production. Add to that the normal transit time of the carrier to your location****


*****NOTE RE CUSTOM DESIGN ORDERS:


We no longer provide Pattern Proofs without orders due to the overwhelming amount of orders being received which require quick turn around of patterns.
CONFIRMING: WE WILL NOT START THE DESIGN PROCESS OR PROVIDE A DIGITAL DESIGN PROOF PRIOR TO PURCHASE. We have found it necessary, as many other shop owner have, to implement this policy due to the overwhelming amount of "spam" mail requests and other customers requesting a custom order only to abandon it with no intent on ordering. This is a huge waste of our time and we must spend our time fully dedicated to our customer's requests and orders and guaranteeing our customer's ongoing satisfaction with our process and delivery!



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NOTICE:

All CUSTOM ORDERS are sent a PATTERN PROOF for approval, usually within 5-7 days, however, with the backlog we are now experiencing, design proofs can possibly take up to a week OR MORE. If you have been sent that proof and have NOT approved, your order is on Hold. We make every attempt to send twice for approval, so check your Etsy InBox notices.

If your order is approx. 30 days old, and you have been sent your proof at least twice and have not responded with approval or request for changes, your order will be produced as per our interpretation of your pattern requests.

Once you approve your pattern proof, production is taking approx. 5-7 business days and the UPS shipment notification is sent to you the evening of shipment.

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Design patterns from the top graphic designers in the industry are used to create CUSTOM home decor just for you: sheets, pillowcases, pillows, duvet covers, comforters, shower curtains, rugs, canvas gallery wrap wall art, laptop sleeves, glass cutting boards, tableware including plates, napkins, place mats and tablecloths. Our goal is to work closely with you in designing your special theme and look for your home.

Just convo us in our listings with your ideas and requests. If you don't see it, just describe your needs in color, theme, who or where the item is for. If the design is shown here it can be translated into any of our available products.

Don't pay high interior design pricing. Enjoy the finest in design, product and pricing as well as friendly customer service and fast turn-around delivery! We look forward to serving your special needs.

All of our products are CUSTOM designed to your specifications - colors, graphics, personalization, theme and the finished products are sublimated from the design we create with and for you. We work with leading graphic designers in creating those designs (with their works credited in our listings). There is such a vast array of lovely designs, that we are completely sure we can reach a design that will fulfill your every need.

Once the design is created and you have approved for the production process, our supplier sets to work in producing your finished product. Items that are SEWN are first sublimated to the fabrics described in our listings, then CUT & SEWN into the size and item you seek: Duvet Covers or Comforters (Toddler, Twin, Queen and King Size), Pillowcovers in Standard or King Size, Throw Pillow Covers in 15" or 30", blankets, as well as CUSTOM Window Curtains and Valances made to order. Our Bath line is designed in the same process, and then the sublimation process is applied edge to edge on the shower curtains and/or towels.

We will be developing NEW items through out the coming year, and will add those to this descriptive as well as to our listings as available. Watch in the coming days for Gallery Wrap Canvas and other specially designed home decor categories.

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We have had to adopt new rules for our custom design products.

Items MUST BE PURCHASED BEFORE a proof will be started. This is just to cover the cost of our time due to quite a large number customers requesting designs, then not purchasing. (over 400 since May). We will make sure you are satisfied with your design before submitting for production!

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Refunds and Exchanges
~REFUNDS, RETURNS AND EXCHANGES POLICY~
Due to each item being customized per customer specifications, the items we produce cannot simply be added back to stock once personalized. Since we specialize in all things personalized, we have a strict no refunds policy. There are NO refunds, Returns or Exchanges for COLOR VARIABLES as noted above in our DISCLAIMER. However, if your item arrives damaged other than color issues, please contact us immediately and at our discretion based upon your explanation (with photos please) we may then issue a Replacement or Refund depending upon the issues and our collective conversation with and for the customer/consumer. Any replacement items will be for the same design, spelling, fonts, etc. ~ there will be no changes made to a replacement order~ no exceptions. We are not responsible for customer errors in spelling, dates, etc. and no replacements will be given for such incident. Damage due to shipping and or late/no arrivals must be worked out with the shipping carrier. We provide tracking info for everything we ship so once it leaves our facility, we cannot be held responsible for complications due to shipping carriers. We will however assist you in filing your claim in every way possible.


NOTE: All products offered and sold within our store are CUSTOM/PERSONALIZED products and are produced based upon a PROOF provided and APPROVED by each customer at time of purchase. There are NO REFUNDS or RETURNS for these CUSTOM PERSONALIZED products. Thank you.

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Proofs are sent to you on a SCALE version. Example 1000 pixels in the longest direction. On a shower curtain where the product is a finished 69x70 inches (5184 pixels in length) this is an approx. 1 to 5 ratio. If you need to know what the approx. measurements are of an element in your design, say the frame, divider, monogram, please ask and we will give you as close an estimate as possible. We attempt to be as thorough as possible in our communication about product, design, quality and will always try to answer your questions promptly and courteously.

Read our FEEDBACK from our satisfied customers on our homepage to see what others are saying about the product quality, designs, services and communication. We hope you will also find time to leave positive feedback regarding your experience with us.



**DISCLAIMER: Due to variables in monitors and settings, colors MAY vary slightly in finished product from your on screen images.**
This is due to individual monitor settings and can vary from monitor to monitor.
The images you see on your computer screen are always in RGB color space and most items print in CMYK color spaces. To learn more about color spaces see here: http://www.graphpad.com/support/faqid/1282/

THIS IS TRUE FOR ANY BUSINESS THAT PRODUCES PRINTED PRODUCTS (DOES NOT APPLY TO OUR COMPANY ONLY)

There are NO COLOR MATCH guarantees, and each and every product will result in varying shades of a color/hue due to the absorbency of inks by that particular fabric.