retoolsf's Shop Policies
Thank you for checking out our shop! We design and make vegan-friendly cases and bags with an emphasis on style and function. Most of our products use repurposed materials, like seat belts.
We accept PayPal and Direct Checkout. CA residents are subject to 8.75% sales tax. If you need to cancel an order, please let us know. We'll be happy to do so as long as your order has not yet shipped.
Currently we ship via USPS. Once your order has shipped you will receive a tracking number. We prefer to use recycled packing materials; please let us know if you would like new packaging.
We generally ship within 1-3 business days of receiving payment.
International buyers are responsible for any and all custom fees, duties, taxes and VAT imposed upon them by their country.
Refunds and Exchanges
If you're not happy with your .retool. product, it may be returned or exchanged within 7 days of the delivery date. Note: item must be in original condition.
Please contact us before returning an item.
Additional Policies and FAQs
Should you have any other questions feel free to contact us.
Last Updated June 9, 2013