Shop Owner
-
San Antonio,
United States - Contact
- Profile
- Favorites
- Circles: 14
- Feedback: 39, 100% pos.
Shop Info
- rheubug
- Opened on Apr 28, 2008
- Policies
- Request custom item
- 35 sales
- 39 admirers
rheubug's Shop Policies
Welcome
Hi! Thanks for stopping by Rheubug's Blankies!
Payment
Payment by Paypal is expected within 24 hours from the time of purchase, or the item will be restocked. Paypal will send an automatic receipt upon payment and then another upon shipping.
I also accept money orders and per Etsy policy, there is a 7 day window for a money order to arrive in order to fulfill the order. Sometimes mail can be delayed, so please make sure to contact me BEFORE placing your order to let me know that you will be paying by money order. Any order paid by money order, with no communication and payment not received in full within 14 days will be canceled and the item restocked.
Sales Tax – Residents of Texas will be charged 8.25% sales tax, which will be automatically added to your total during the checkout process in paypal.
Shipping
I ship USPS Priority mail with Delivery Confirmation. If you would like insurance or a faster shipping method, please contact me when you make your purchase and I will be happy to oblige. You will be responsible for the difference in costs. I will also ship internationally, although I am not responsible for any duties or customs fees on international orders. Please contact me for a quote on international shipping.
In stock items will ship within 2 business days from purchase. Custom items should ship within two weeks; however, there are occasional delays with custom orders. I will always keep you informed of the status of a custom item.
Refunds and Exchanges
All of my blankies, burp cloths and lovies are made with care and attention to detail. We have a smoke-free, dog friendly home. I do keep my corgi & lab out of my shop, but occasionally they want to see what I am doing and an errant hair will appear. I do my best to inspect all items before they leave my shop for those little rascals! I want you to be happy with your purchase, so if for some reason you are not, PLEASE contact me within 3 days of receipt at rheubug (@) gmail.com or via the convo feature on Etsy. I will do my very best to fix the problem, although returns are always at my discretion. In general, I only accept returns for defective products and not for color issues, so please read the listing carefully before making a purchase. Remember as well that not all monitors show colors exactly the same, so if you have any questions, please feel free to convo me.
Last Updated April 18, 2012