The owner of rubiesandwhimsy is on vacation.
••• I am in the process of moving Rubies & Whimsy to a new permanent location. I have grown beyond what I can handle. So I need to take a couple of weeks to regroup, and bring on some help, so I can respond to all of the convos’ I have been getting and provide better customer service. I hope to re-open by July 1st in a new location with some new designs. I will not be able to take on any new orders at this time.
✤ Customer service is my number one priority, and I’m currently unable to provide the type of service I would like, and my response to customer convo’s is being affected.
✤ All current orders will ship by the date stated on your invoice. (10 Business days from the purchase date) If you purchased the Rush order add-on, your order will ship within 24-48 hours of the purchase date.
✤ I am not able to rush any other orders at this time (unless previously discussed, of course!). You will receive a shipping notification via email once your order is complete.
✤ I will answer messages as soon as I am able, but my main priority is fulfilling existing orders!
✤ Thank you from the bottom of my heart for your support and your patience. I’m incredibly grateful for each and every one of you! ♥
↓↓↓↓ Sign up below to be notified by email upon my return!