RusticThreads is taking a short break
Reviews
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Reviewed by Inactive on Feb 22, 2017
1 out of 5 starsNever received the pattern! Tried contacting her a bazillion times..Finally received a very short message, sorry will refund you, then took forever for her to respond about when she did and for proof. Not a way to run a business!!
Hillery responded on Mar 15, 2017
Customer wanted to cancel her purchase before receiving product. I sent her money back via paypal and let her know the transaction number. It did take me a couple of days to respond.
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jen on Jul 12, 2016
2 out of 5 starsWas trying to find a pattern for a project I was working on and didn't realize this was not an instant download (linked from Ravelry). Changed my mind and cancelled the order within minutes of placing it and only got a partial refund of my payment. Shop owner does not give full refund due to 'etsy fee'
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