sagescupboard's Shop Policies
Thank you for visiting The Sage’s Cupboard on Etsy!
If you have any questions about ordering beadwork jewelry or beading tutorials, please don't hesitate to contact me. I can be reached through my shop here on Etsy, or by email at sagescupboard [!at] gmail.com
Looking for custom jewelry designs? Contact me for more details! You can see some examples of my designs and custom work here:
To learn more about what's going on at The Sage's Cupboard, sign up for my newsletter! You can join the mailing list for periodic updates about products, sales and other news from the world of handmade jewelry.
You can reply directly to The Sage's Cupboard newsletter, and opt-out at any time.
Sign up here: http://eepurl.com/nL-f
For convenience and security, I accept all forms of payment available through Paypal, and Etsy checkout. You do not need a PayPal account to pay by credit card.
(¸.•´ Coupons and Sales
If you have a coupon code for discounts on Sage’s Cupboard items, you can use it during the checkout process by typing or copying the code into the appropriate field. Expiry times for coupon codes vary - rainchecks will be honored within 24 hours of the sale's end only.
Finished jewelry orders are shipped within 2 days of cleared payment, excluding Sundays and holidays.
If the actual postage costs are less than your order's shipping total by $2 or more, you will be refunded the difference through PayPal. Shipping times can vary by area and season. Please allow up to 4 weeks in Canada and the US, and 8 weeks for international shipping.
Customs fees and tariffs are determined during shipment, and are the responsibility of the buyer. These fees typically apply only to large orders.
To wrap and ship beaded jewelry, I use mainly reusable and recyclable materials. I will often save and reuse materials used to ship the beads that I purchase for my designs. I hope that customers will complete the circle by reusing and recycling packing materials whenever possible.
Refunds and Exchanges
All of my designs are made with quality materials and care, and should last a lifetime with proper use and storage. I guarantee all of my finished jewelry for one year against breakage with normal wear.
Etsy customers can return jewelry damaged with normal use for repair or replacement within 12 months of purchase. You are responsible for return shipping for the damaged item, but I am happy to return the repaired item back to you at no additional cost.
To arrange for a repair or replacement, please contact me prior to shipping, so that I can assess the possibility of a complete restoration, and give you a repair timeline.
I want all of my customers to be happy! If you ever have questions or concerns about your purchases, please contact me by email or Etsy convo.
PDF tutorials are not refundable. Please read through the description for the tutorial to make sure it is right for you. If you have any questions, please do not hesitate to contact me by convo or email.
If you have purchased a Personal Use tutorial, you can upgrade to Commercial Use if you would like to sell your creations. Commercial Use versions are available for most of my tutorials. Contact me for more details.
Additional Policies and FAQs
All of my beaded work is made with care in a smoke, perfume, and pet-free environment. My work areas are cleaned only with petroleum-free products and natural cleaners.
I proudly use fine glass seed beads from Japan and Czech Republic, as well as other quality materials, such as Swarovski crystals, handmade glass beads, and imported natural beads.
I hope that you will enjoy wearing these bead creations as much as I have enjoyed making them!
(¸.•´ Custom Orders
Jewelry and other beadwork from The Sage’s Cupboard is one of a kind. Although I do use similar techniques and designs frequently, colors and patterns are never repeated, to ensure that your purchase is unique.
I am happy to recreate any basic design in my shop, using a unique color palette and pattern of your choice, or invent something totally new. Please feel free to contact me to begin a dialogue about your desired jewelry.
(¸.•´ Ring Sizing
Tight fitting beadwork pieces, such as rings, sometimes have a tendency to relax, causing an increase in size. All of my bead rings are pre-stretched to ensure the best possible fit.
If you’re not sure of your ring size, you can find a helpful printout from Amazon.com that offers several techniques for measuring your fingers:
If you’re still not sure, most jewelry stores are happy to assist you with measurements for free.
(¸.•´ Beading Tutorials
Beading and jewelry tutorials for personal or commercial use are emailed directly to you in PDF format. Each tutorial comes with full color illustrated instructions, and a separate text-only file for easy printing.
I offer two types of beading tutorials. Personal Use patterns are for learning and experimenting with beading techniques. You may not sell recreations of designs made from Personal Use tutorials.
Credit is required if you wish to sell designs made with a Commercial Use tutorial. If you would like to see the complete copyright information for any tutorial before you purchase, just send me a message by email or Etsy message.
I have created separate sections in my shop for both tutorial types. Each project will usually have several copies available. Each tutorial is identical - variations on certain designs or techniques will be shown clearly in the title and photographs.
I can always be reached by email at sagescupboard [!at] gmail.com
(¸.•´ Contact Information
I am happy to answer any questions regarding the jewelry and projects that you see in my shop. Please feel free to contact me! If you're not an Etsy member yet, you can contact me directly at: sagescupboard [!at] gmail.com
You can also find me on Twitter:
And my beading blog:
Thank you for visiting The Sage’s Cupboard on Etsy!
Visit my shop: sagescupboard.etsy.com
Last Updated October 26, 2013