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SayWhatCreations' Shop Announcement

For current promotions and discount codes, please "like" SayWhat Creations on Facebook: www.facebook.com/saywhatcreations

*Production time may vary. 10-14 business days, does not include shipping (EXCLUDES Rings which are custom ordered per size and peapod/birdnests orders which are custom wire-wrapped). Rush orders can be added for an additional fee (restrictions apply, case by case basis)~ Contact me if you need to add RUSH to your order.*

If you ordered a photo, signature, hand/foot print piece, you can email your photos (in JPEG form, please) to me at saywhatcreations [!at] gmail.com

If you ordered a pet nose, paw, or fingerprint piece, I will ship out your mold kit within 48 hours.

I use only the finest quality of sterling silver chains - they are sterling silver chains and come from Italy rather than China. My chains are covered for 60 DAYS! If your chain happens to break within 60 days of your original purchase, send it back to me for a free replacement! If you have a severe sensitivity to metals, please inquire about upgrading to Rhodium silver chains.
Providing the best quality of jewelry is my priority - I appreciate your feedback and support!

*SHIPPING INFORMATION*
Please make sure that your address is correct when you checkout. I hold NO RESPONSIBILITY for orders shipped to the wrong address because of an address error. Tracking numbers are provided on all domestic orders. Once I hand a package over to the USPS, it is no longer in my control. I can only see the same tracking information that you see. If you have questions about the tracking of your order, please call the USPS with your tracking number for assistance, as I will not be able to help you. International orders can take anywhere from 10 days to sometimes as long as 5-6 weeks depending on customs. Please be patient with shipping times, especially during busy seasons. Customs fees are the sole responsibility of the buyer. Packages cannot be marked as "gift" to avoid customs fees, as this would be considered fraudulent. If you are worried about your package being lost in transit, I recommend inquiring with me about adding insurance or signature confirmation to your package (this must be done BEFORE I ship your order. Thank you for your cooperation and understanding!

Each letter is individually hammered onto the disks by hand. While I do strive for perfection, I am human, and there may be slight variations in the spacing and depth of each letter and design - this gives your personalized piece character and whimsy! No two pieces will ever be the same - adding to the uniqueness of your custom-made piece!

Upon receiving your order, if you have any questions, please contact me. I believe in customer satisfaction and will do everything in my control to make sure you are completely satisfied with your order. I hope you will find that I put 100% of my love and care into the hand crafting of each item, because I know how special these pieces mean to you! I hope you will cherish your SayWhat Creations jewelry forever. Thank you so much! Your feedback is appreciated!

This shop accepts Etsy Gift Cards.