sdrdesigns' Shop Policies
My name is Susan Raybon and all of my jewelry is designed and hand crafted by me. The Bali Silver I use is bright silver which will not tarnish as quickly as oxidized silver. I also use Hill Country Silve and all of the silver I use is sterling silver, never silver plated. I will send each silver piece wrapped in tarnish-proof cloth. if you keep the piece in the cloth and in a tightly sealed plastic bag, the silver will not oxidize or tarnish as quickly in between wearings. Custom orders are welcome.
I accept Pay Pal,checks and money orders. The order will be shipped when payment is posted in Pay Pal. If sending check or money order; shipment will be made when money order is received. With a check, shipment will be made once check has cleared my bank.
I will ship priority mail. If you are ordering a very complicated design and I do not have it in stock, there may be a 2 or 3 day turn-a-round time in order to give me time to make the piece especially for you.
Refunds and Exchanges
If for any reason you are not satisfied with your purchase, please contact me right away and I will make it right either by refund or exchange. Shipping charges are not refundable. Returns must be mailed in their original condition within 5 days of receiving.
Additional Policies and FAQs
Please feel free to contact me with any questions or inquiries about custom designs. If you require a different length on a bracelet or necklace or if you would like matching earrings or bracelet, just let me know. I will be very happy to make your experience with sdrdesigns as easy and pleasurable as possible. I will make arrangements for layaway on more expensive items.
Last Updated February 3, 2011