Handmade rings for men and women.
sgood108's Shop Policies
Welcome to Steve Goodspeed Jewelry. I have been a full time jeweler since 1989 selling through shows, art galleries, jewelry stores, and now Etsy.
All my jewelry has been designed and manufactured by myself in my home in Buckingham, Virginia. Please feel free to contact me with any questions you may have.
My #1 goal right now is to have happy customers. It is my deep desire that whatever is purchased on this site serves its buyer well for many years.
~ Steve Goodspeed
Payment is by PayPal, credit cards, or Etsy gift cards.
Virginia residents will be charged sales tax.
I ship USPS 1st class whenever possible. In the U.S. I generally charge $5.00 and everywhere else that it is practical to ship I charge $10.00. For more expensive pieces, such as gold rings or bands, the shipping will be higher and may run between $10.00 to $20.00.
I automatically ship to the address you leave in your checkout form. If you would like your package shipped anywhere else, please write that address in the "message to seller" during check-out. Please use a safe address for mailing. Once a package is left on your doorstep it becomes your responsibility to make sure it doesn't disappear.
All the photos you see in my site are of finished items ready to be shipped. More than 90% of my orders taken during the work week are shipped within 24 hours although you should plan on shipping taking up to 5 working days.
Refunds and Exchanges
If you find something unsatisfactory with your order, please convo me immediately so that I can better understand the problem and am able to find a solution quickly.
Returns must be made within 1 week of receiving the package. All returned items must be in unused condition. I prefer any return would be sent back to me in the original box. Do not send me any jewelry in any kind of envelope. It has been my experience that USPS eats jewelry in envelopes.
Return shipping costs and possible loss of returned articles is the sole responsibility of the buyer.
Its very important to me that you are happy with your purchase. If you are less than satisfied I will refund your money minus shipping charges. Custom orders are an exception. Custom work is done specifically for you and is not returnable. If you wish to return something please contact me immediately and then return the package within 7 days in an unused state by insured or recorded delivery methods.
Additional Policies and FAQs
At this time I am only taking custom work for gold, 950 Palladium and mokume bands. I have no interest in working with the customers metal, stones or designs.
Last Updated June 27, 2013