SingingTree

The Singing Tree

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Buyers bought gifts from this shop and gave them 5-star reviews!

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Olia Romanova

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Olia Romanova

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Shop policies

Last updated on April 29, 2022

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Hello!
It is very important for me to keep my customers happy with the product and the service. I am always open to suggestions and ideas so don't hesitate to get in touch with me if you have something to say, suggest, etc.

Accepted payment methods

Paypal

Returns & exchanges

See item details for return and exchange eligibility.

Payment

For your payment Paypal is my preferred method but if you need to pay via personal cheque just let me know.

If you purchase an item and then decide not to pay for it for any reason please, just drop me an e-mail saying so and I will cancel your order.

Shipping

Please allow 2 days for an item to be dispatched after cleared payment. But usually I ship the items as soon as I get the payment.

Unless requested otherwise, the shipment methods I use to send items are Airmail and Royal Mail 1st Class. The buyer may pay extra costs if alternative shipping methods are requested. lAccording to my experience of using Royal Mail and Airmail, delivery estimates are as follows:

To anywhere in the United Kingdom- 1-2 days
To the USA -5-7 working days
To Europe- 3 to 10 days
To Australia/ Asia - 5days to 1 month


Items will be shipped to the address in your Etsy profile. Please make sure this address is correct, or contact me via Etsy conversation with the correct address as soon as (or before) you make the purchase.

If you are in a rush to get your goods from SingingTree shop, please contact me after purchase and I will prioritise your delivery.