snailpaw's Shop Policies
Thank you for finding my little slice of the etsy pie!
Everything in my shop is handmade, by me, with my own two paws!
My hands are always itching to create, and if I'm not immersed in at least a few projects, I feel lost. So, create I must!
Currently, I accept payment only through credit/debit cards and Paypal. I am working on some other options, too.
Payment must be received on the day of purchase to avoid cancellation of orders.
Orders will be shipped first class within two days of payment.
***ALL orders now ship with Delivery Confirmation!***
I do not take any responsibility for packages lost through the postal system. Please ask for insurance of items if you wish.
Also, please note that I try to incorporate recycled materials into my packaging as often as possible. Reducing, reusing, and recycling are just a tiny step I take to try and alleviate some of the burdens on this big planet of ours!
This does not affect the quality of the packages in any way.
If you would like brand-new packaging, however, I wouldbe happy to do so.
Again, just let me know before I ship your order!
Refunds and Exchanges
Items damaged in transit will be replaced, provided that the damaged item is returned to me within ten days (buyer pays postage for the return shipping).
No refunds on any items. Exchanges are allowed only in the case of damage in shipping, as stated above.
Polymer clay is a strong, durable material- but it is certainly not indestructable! Please take good care of your fragile items!
Additional Policies and FAQs
I am always open to custom and wholesale orders!
Your wish is my command, and I ALWAYS give a nice discount for wholesale orders! ; )
Last Updated February 27, 2011