The Place to Shop for 18" Girl Dolls!!!
snowflakeboutique's Shop Policies
Welcome to SnowflakeBoutique!!!
All items are hand made by me, personally, and ready to ship when ordered except for a few which are specified as custom orders.
I accept payment by Paypal and Direct Check out. Payment must be received before items are shipped.
I will also accept money orders on special request from Canadian buyers only.
Purchases are shipped the next business day through Canada Post by Air Mail.
Any customs fees or taxes required are the responsibility of the purchaser.
Please note that since the orders are shipped from Canada they take a little longer than those shipped within the US.
They can take at least 2 weeks, sometimes longer, depending on your location and local postal service.
Also, CanadaPost does NOT have tracking numbers for the small packages which I mail.
Refunds and Exchanges
I will refund the purchase price, less the amount paid for postage if an unsatisfactory item is returned to me in new, undamaged condition. Purchaser must notify me of any problem within 7 days of receiving the item.
All doll clothes are made using patterns to fit American Girl dolls, but sometimes the body sizes vary due to the stuffing in soft-bodied dolls.
If you purchase an item that does not fit your doll, I will happily refund your purchase price less the shipping when the outfit is returned in its original condition.
Additional Policies and FAQs
I will be happy to send your purchase as a gift enclosing a card with your message.
However, please note that it cannot be labelled as a gift on the customs forms.
Please visit my other shop twentysecondstreet.etsy.com if you are looking for baby stuff!!
Last Updated October 30, 2013