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Brooklyn, NY,
United States - Contact
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Shop Info
- soapwallakitchen
- Opened on Nov 18, 2009
- Policies
- Request custom item
- 9303 sales
- 1793 admirers
soapwallakitchenSoapwalla -- Feed Your Skin. |
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soapwallakitchen's Shop Policies
Welcome
Welcome to the Soapwalla Kitchen!
Soapwalla organic face and body products are made with organic and food-grade ingredients, and are specifically designed for those with sensitive skin. Soapwalla products cleanse with natural ingredients without stripping the oils that our skin naturally produces. Soapwalla does NOT use questionable additives such as sodium lauryl sulfate, parabens, waxes, pthalates, or harsh and synthetic ingredients. Soapwalla products are vegan and are never ever tested on animals.
***NOTE: SOAPWALLA soaps and body products are specifically designed and created with the most natural ingredients in order to be safe for those with even the most sensitive skin. However, if you have sensitive skin or a history of allergic reactions, PLEASE test all products on a small area inside your wrist for 2-3 days prior to using. I cannot guarantee you will not have, and I will not be held responsible for, any skin reactions. Thank you.
Payment
I accept payments thru PayPal. I also accept credit card payment over the telephone if you wish to pay directly to me rather than through Paypal. I accept Visa and Mastercard. Customer credit cards will be billed as Soapwalla Inc. Please email me directly at soapwallachef [at] gmail [dot] com if you wish to purchase with a credit card.
f you would like to mail a personal check or money order, I will prepare and ship your order once I receive and cash your check.
Shipping
To ensure you receive the freshest ingredients possible, I create Soapwalla products once I receive your order. I will process, create, carefully package and ship via USPS within 1-5 business days. Often, orders go out on the same day. I do not ship on weekends or holidays; if you place your order on Friday it will be shipped the following Monday (Tuesday, if a holiday weekend).
Please make sure the address associated with your Etsy account is accurate; I ship to the address provided here, and *not* your Paypal account. If you are sending an order as a gift, I would be more than happy to include a gift card - please let me know in the comments section what you would like me to say.
I ship all orders from Brooklyn, NY. Shipping times vary, but generally speaking, you will receive your package within:
US East Coast: 1 to 3 days
US Midwest: 2 to 4 days
US West Coast: 3 to 7 days
Canada and Mexico: 3 to 7 days
Elsewhere: 7 to 30 days, depending on customs regulations
These are estimations. If you have not received your package in a timely manner, please contact me.
**INSURANCE AND DELIVERY CONFIRMATION** I add delivery confirmation to packages for tracking purposes. I HIGHLY recommend that you add insurance to ensure safe delivery. If you would like insurance, please let me know as soon as you make your purchase so I can add it to the shipping cost. I recommend purchasing insurance for transactions over $20. If you do not purchase insurance, I am not responsible for items once I ship them.
**International shipments -- PLEASE consider insuring your product if you are an international purchaser. It is the safest way to ensure you will receive your product in a timely and safe manner.
Please NOTE: All packaging materials are recycled (packing peanuts come from the local Park Slope Food Co-op). PLEASE keep them out of the landfill by reusing. Thanks!
IF YOU HAVE ANY QUESTIONS, PLEASE ASK BEFORE PURCHASING. Thanks!
Refunds and Exchanges
Because Soapwalla products do not contain any artificial preservatives, I cannot accept returns on used or opened items.
If you have a question or concern, please conact me as I am confident we can come up with a solution. Thank you! I also HIGHLY recommend that if you have sensitive skin or a history of allergic reactions, please test all products on a small area inside your wrist for 2-3 days prior to using. I cannot guarantee you will not have, and I will not be held responsible for, any skin reactions. Thank you.
Additional Policies and FAQs
Custom orders, gift/spa packages, and gift certificates are welcome. Please contact me to share your ideas!
***NOTE: SOAPWALLA soaps and body products are specifically designed and created with the most natural ingredients in order to be safe for those with even the most sensitive skin. However, if you have sensitive skin or a history of allergic reactions, PLEASE test all products on a small area inside your wrist for 2-3 days prior to using. I cannot guarantee you will not have, and I will not be held responsible for, any skin reactions. Thank you.
Last Updated December 8, 2011