Announcement    🌿F e e l T h e G a r d e n,
E n j o y T h e G r e e n🌿

⚫️Modern,contemporary Botanical Art and Plants for your home,office and garden created by Design Studio Urban Soule/Botanical+House™
More ArtWorks available on my official website.
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♥ Follow me on:

My Art and Design Website:
http://urbansoule.com/

Instagram:
@urbansoule
@botanicalandhouse

📫PLEASE READ BEFORE PURCHASING📬
🌿PLANTS SHIP on MON+TUES and occasionally WED🌿

If there is a delay or you haven’t received your package, please contact me ASAP so we can discuss the forms to fill out on the USPS website and get you a refund.
🪴 If you are buying an item and it’s defective, I will refund you your order if you ship the item back to me as you received it, if not, I will give you a partial refund.
🌿I am NOT responsible for for any damage or refunding as the plant is healthy and it great condition when it leaves my hands. Purchase at your discretion. I can not control the weather, so please watch tracking so the plant does not sit in the heat, cold, sun or snow.
🌿If your plant is late or damaged, keep the box with the labels on it for the claim. I do not give refunds after 7 days of you receiving your purchase.
I am NOT responsible for lost or stolen packages and will NOT refund.

✋🏼 I am NOT responsible for delayed shipping due to USPS, once it is shipped, it is out of my hands and I have no control over the package.
Sometimes they inspect/open packages containing live plants. I’m not responsible for the damage in that situation. Plants may have some imperfections caused by the shipping process. IF DAMAGE IS SUSTAINED DURING SHIPMENT, FILE A CLAIM WITH THE UNITED STATES POSTAL SERVICE, upon doing so, please let me know. I am not responsible for damage done by poor handling practices of the postal service..

📬 Shippers like to throw boxes around. So, sometimes plants like to drop leaves, break/bend leaves, be wilted and/or throw dirt around in their shipping box. However, if you Plant is severely damaged please msg me right away along with a picture and we can discuss next steps ,IF DAMAGE IS SUSTAINED DURING SHIPMENT, FILE A CLAIM WITH THE UNITED STATES POSTAL SERVICE.

🌞🍃 Some plants will loose all their leaves due being in a box along with temperature changes During shipping, this is normal, the plant will grow them again once acclimated to its new home and proper care is given. But please be aware of you local weather, if it’s too hot they will wilt and limp (and turn yellow) in the heat sitting in the mailbox or your porch. If its too cold they will also wilt and mush... please be aware of this. Damaged branches and leaves that occur during shipping are not considered defective or damaged, as this is normal wear and tear that plants can easily recover from.
If your purchasing a bulb plant, be aware most don’t ship properly and may be wilted or damaged because the leaves/flowers are fragile, if you cut the stems back to about 2-3” from the bulb they will grow back fairly quickly.
Please notify us within 3 days of delivery with any issues with the plant(s) you received. This can include dead plants, dried out roots, and incorrect items being shipped out.Please plan ahead if there is risk plants will be left in an excessively hot or cold delivery location for an extended period of time. We suggest making arrangements with your local carrier for an alternate delivery time or pickup if necessary, IF DAMAGE IS SUSTAINED DURING SHIPMENT, FILE A CLAIM WITH THE UNITED STATES POSTAL SERVICE.

🌱 If you are buying a baby plant/cutting that is labeled as a cutting or semi rooted and it comes in the pot, please leave it in the pot for at least and additional 6-8 weeks so the roots can grow and get stronger. Sometimes when you pull the plant out the tender roots will break and fall off
BEWARE- NEW “PLANT PARENTS”. I DO NOT GIVE REFUNDS ON PLANTS DUE TO LACK OF PROPER CARE!

I strive to have environmentally safe packaging materials most of what I use is either recyclable or is made of recycled materials or is compostable
•Box: 100% recyclable or reuse
•Paper: ink and dye free, 100% recyclable, compost or reuse
•Bubble wrap:
100% recyclable and reusable
Made from recycled polyethylene
•Packing peanuts: compostable,
Dissolve in water and fluid
Made from potato starch and corn starch
•Planter/Pot wrap bag: made of cornstarch, compostable and recyclable
•Plastic Pot: reuse and recyclable in certain areas
•Polyfil/fluff: reuse and recyclable in certain areas

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⚫️ Designs copyright to the artist ©2021-2022 Urban Soule/Botanical+HouseDesign/Kim Hogue McCarthy