The Land of the Misfit Fabric
spongetta's Shop Policies
Welcome to the land of misfit fabric.
Our goal is to reinterpret classic designs with nontraditional materials. Although most supplies are new (will be mentioned in the descriptions when not), they are often the disassociated including discontinued upholstery samples, scraps from alterations, end bolts, remnants, and yard sale finds. This scrounging for materials results in one of kind or very limited editions of items.
We accept Etsy Direct Checkout and PayPal from all customers. Items will be shipped once payment has cleared. We reserve the right to cancel transactions after three days if a payment has not been received. Alternate payment methods will be considered when contacted directly.
Items will be reserved for a maximum of 48 hours unless we agree otherwise.
We ship through USPS using First Class mail for both domestic and international, unless otherwise stated in the listing. Packages are processed several times a week depending on need. If you would like an upgrade to Priority Mail or add insurance for your item, contact me and I will prepare an adjusted invoice. I strive to provide safe and fairly priced shipping options. If at any point we have grossly overestimated, a refund for the additional amount will be issued through the payment system chosen.
Particularly for international shipping, please feel free to contact us for an adjusted shipping amount. The buyer is responsible for all customs fees associated with items crossing borders. Customs forms will always match the included receipt. International shipping does not include confirmation or insurance, but this upgrade is available. I reserve the right to require insurance for certain destinations at the buyer's expense.
Refunds and Exchanges
If you are not happy with your purchase in any way, please contact us to resolve the issue. We will always offer a refund of the item cost if you are disappointed with the quality of work or if the description does not match what you received. Please notify us immediately and return item within 7 days.
Additional Policies and FAQs
As we work from remnants and scraps to keep the material costs low, we only take custom orders when able to make from existing fabric stock and have the time to complete the project. We do not take pieces apart to makes significant changes like cuffs, linings or straps as many of the fabrics I use do not take kindly to the stress. If you talk me into it, modifications may require an additional reconstruction fee. We do not own an embroidery machine nor have the skills for doing it by hand, so we are unable to offer personalization of stockings.
Last Updated December 31, 2013