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stampinfanatic's Shop Announcement

*********** {PLEASE READ ALL INFO BELOW BEFORE PURCHASE!!} *********
{APRIL 1st, 2014}
All items now have their own processing timeline.
Please click the "shipping & policies" tab within the listing for info.

If you have a question as to whether or not you will receive the item in time, please message me prior to ordering!!

***I currently have a very heavy order load and ALL items are shipping at the higher end of their processing timeline ***

**** PLEASE LEAVE YOUR EVENT DATE AT CHECKOUT ****

Upon checkout, your receipt will show an estimated shipment date; please note this is ONLY an estimate. If I am not able to ship by the date listed I will send an updated notice. Also, this is only the estimated SHIPPING date- add an additional 2-3 days for arrival. Please leave your event date at checkout, so if changes need to be made to shipping I can let you know if it will affect your order.

{NOTE} If you place an order and the estimated shipping date is only a few days before OR after your event it is your responsibility to message me to ensure the order will arrive on time. At heavy order times it will take the full processing timeline for items to ship out.

***** ALL ORDERS PLACED PRIOR TO APRIL 1ST *****
ALL orders placed prior to April 1st are done and shipped by PARTY DATE, so even if you ordered early, it may not arrive until closer to your date.
I typically mail items to arrive the wknd before your party OR early the week of (Mon/Tues/Wed). If for any reason I do not have your event date noted, I will contact you.
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ALL ITEMS THAT ARE NOT MARKED "Ready to Ship" are MADE-to-ORDER!
Please allow for creation time & read the current production schedule below for info on when your order will arrive.
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{ CUSTOMS }: I am currently not able to accept ANY custom orders. This includes color changes, design changes & all NEW items.
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ALL RUSH ORDERS ARE ON A CASE BY CASE BASIS...
However, I am not able to take ANY rush orders at this time!
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**** {BIG} **** CHANGES ARE COMING IN APRIL!!!
* Nearly ALL the items in my shop will be able to be shipped within 7-10 business days.
Business days: M-F only, NO holidays. 7-10 business days = 1-2 weeks processing time. You can find this info in the listing by clicking "shipping & policies".
NOTE: Some items may still require a longer turnaround time, but each listing will have specifics.

* Personalized items, custom color changes, etc. will require additional time in order to process, as well as fees. Only a VERY LIMITED number of custom requests will be accepted for each event weekend. This is so I can keep the turnaround times as low as possible!

*You will see LOTS of new items as well as some updated graphic changes to old favorites!

PLEASE... bear with me as the shop may be "closed" for a day or two & conversation time may be extended due to all the changes that have to be made to each listing. My ultimate goal is to serve all of you better & faster, without sacrificing the quality you know and love!!

Please keep up to date with these changes by
checking my FB page for the latest news!
www.facebook.com/stampinfanatic
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{ FAQ'S? }
***** Read all info below & policies section prior to placing your order!! ******
PLACING YOUR ORDER IS AN AGREEMENT THAT YOU HAVE READ AND UNDERSTAND THE POLICIES IN PLACE. PLEASE FEEL FREE TO MESSAGE ME WITH *ANY* QUESTIONS ABOUT THESE POLICIES PRIOR TO ORDERING! THANK YOU!!!
POLICIES:
https://www.etsy.com/shop/stampinfanatic/policy ref=shopinfo_policies_leftnav
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************* EXCEPTIONS **************
{READY to SHIP}
ALL ready to ship decor items listed in my shop can be found here:
https://www.etsy.com/shop/stampinfanatic?section_id=10379856
EVERY item listed in this section will be shipped within 48hrs of payment clearance!! New items are added weekly!

{INVITES/ THANK YOU NOTES}
MOST invites & thank you notes can typically be turned around within a week.
Please message me PRIOR to ordering with the amount you need and I will let you know if I am able to accommodate. I don't stock all envelopes all of the time, so sometimes it can be just a little bit longer OR we can substitute another envelope to get them to you sooner.

{GREETING CARDS}
Ship within 48 hrs of payment clearance, with NO changes.
Add an addt'l 24hrs for custom color changes & they then ship within 24hrs of your approval.
All Greeting Cards ship First Class Mail unless otherwise requested.
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{CURRENT PRODUCTION SCHEDULE:}
ALL orders for party dates thru APRIL 6th have shipped!!

NOTE: ALL orders placed prior to April 1st are done and shipped by PARTY DATE, so even if you ordered super early, it may not arrive until closer to your date. I typically mail items to arrive the wknd before your party OR early the week of (Mon/Tues/Wed).

Shall you want your item earlier, please indicate the date you would like it IN hand as the "EVENT DATE" when you checkout!

Any items that are in stock and ready to mail will be marked "READY to SHIP" and can be found in the section of the same name.
If you have ANY questions about getting your order in time, PLEASE msg me!!
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{CURRENT CUSTOMERS}
Please check your "Purchases" section for tracking info.
Per my policies: I will ONLY ship to the address entered via Etsy at checkout, please make sure this address is correct and updated BEFORE checking out!!
** All orders ship USPS Priority 2-3 day, unless otherwise requested **

{PROOFS} I am working as hard and fast as I can to get any requested proofs sent over to you within 48-72 hours. Please check your Etsy messages and/or e-mail for correspondence.
Please be as patient as possible, I have up to 60 outstanding orders at any given time and I am ONE person who also happens to be a mom! :) I already stay up until 3-4am several nights a week and believe me when I say that your orders are JUST as important to you as they are to me!!
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{FACEBOOK}
Please visit me on FB to see ALL of my work as not everything ordered makes it into the shop! www.facebook.com/stampinfanatic
Please do NOT send messages regarding orders via FB as I am not able to get them quickly. ALL order requests must be done thru Etsy. Thanks!!
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{SNIPET of ME!} I'm a 30+1 year old chick who is living her dream by running my own business- all the while, working a "REAL" job and taking care of a busy 4.5yr old!!

Want to know more? Check out my "About Me" page: http://www.etsy.com/shop/stampinfanatic/about/

Please also check out my "Policies" page for FAQ's:
http://www.etsy.com/shop/stampinfanatic/policy?ref=shopinfo_policies_leftnav
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{FIND ME HERE:}
FACEBOOK: www.facebook.com/stampinfanatic
E-MAIL: stampinfanatic [!at] hotmail.com
BLOG: www.blogspot.com/stampinfanatic
ETSY PROFILE: http://www.etsy.com/people/stampinfanatic?ref=ls_profile
WEBSITE: www.stampinfanatic.com
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{Coupon Codes & Giveaways}
Check my FB page for the latest coupon codes! I often do giveaways via FB/Blog Posts, so check often for a chance to win!!
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{SHOP HOURS}
*****ALL convos sent MON-FRI after 8pm EST
& all day Saturday/Sunday & holidays
will be returned the NEXT business day ****

** Convo me on Friday at 10pm, return message will be sent MONDAY.
Convo me anytime on Saturday, return message will be sent MONDAY. **

I am typically in my studio Monday, Wednesday & Friday of every week during the day, for the most part. I am usually able to answer convos rather quickly (within a few hours). I do have a pre-schooler, and I am back and forth between home and school a few times a day, however.

Most of the time that I am online, I am working on orders/proofs & I try to answer convos as fast as I can. Sending me ALL of your questions and info in ONE message helps cut down on the time it takes for me to send you a reply. As well, it helps me keep my orders moving. Trust that when I am working on your order I will be giving it the same amount of undivided attention! :)

I work my "REAL" job Tuesday/Thursday from 9am-9pm and TRY to answer convos as I am able, but cannot always be available right away these days. Please keep this in mind if you message me!

It is always my goal to acknowledge your order & be sure I know your party date within 48hrs of your purchase. If you don't hear from me in regards to your order, feel free to message me to be sure I have it on my schedule!

To expedite the process, please ALWAYS include the party date by using the drop down box OR place in the "Notes to Seller" section when checking out!
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{Where you may have seen my work...}
Kara's Party Ideas
Hostess with the Mostess
Amy Atlas
Bird's Party - Online Magazine
Catch My Party
Creative Party Place
The Party Wagon
Children's Party Network
The Purple Pug
Spearmint
Love & Sugar Kisses
Crossing the Bugger-Dixon Line
Sweet Georgia Sweet
Craft That Party
Piggy Bank Parties
People.com
Lilsugar.com
Whimsically Detailed
Eye Candy Event Details
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{CUSTOMERS...}
PLEASE e-mail pics of your Stampin' Fanatic! items IN use! I love to do special giveaways, blog posts, and I'd love to add your pics to my FB page for all to see! I will also send you a SPECIAL coupon code for my shop if you provide me with professional photos to use in my shop!! Contact me for more info!

Thank you SO much for your business.