sugarSCOUT's Shop Policies
Our number one mission is to be a positive member of the e-commerce community. If at any time during your scouting experience, you feel that our business practice is of questionable integrity in any way, please, let us know. If, on the other hand, you had a positive experience in our shop, please tell others.
We accept PayPal as our primary form of payment. If you need to explore paying with a personal check or money order, please contact us via email. We want no scouter to be discouraged from engaging in a transaction due to payment restrictions.
We are a small business whose pricing is based on the items for sale. We are not in business to make money off shipping your goods. Our best efforts are made to ensure that shipping charges cover your item being packaged & shipped safely, fairly and expeditiously. We also do our best to ship from our place of business as each trip to the post office requires time, gas & patience.
However, if you have requests based on shipping your item a particular way, please ask. International scouts, we love you and would not be where we are without your business.
For any item on our site, please feel free to email us and we will provide you with a shipping quote. We will be happy to ship for the cost of the item only.
Refunds and Exchanges
If an item is grossly misrepresented, or you feel that you have received an item that was defective in some way, please email us and we will make sure you feel you have been treated fairly. We require all returns and exchanges to be completed within 30 days of purchase.
However, please know, we are selling handmade & vintage goods. None of which are perfect. Use good judgement when making your purchase. If you have questions, please ask them prior to the sale. If you would like additional photos, please ask.
Last Updated October 6, 2012