The owner of sunshinedaydream4u is on vacation.
This is Mike, Heather's husband.
To all of the disappointed customers that feel let down:
All of you that are sending threatening conv'os to Heather will be reported to Esty, and it is frightening to think that you are parents of the children you are raising. Shame on you. If I shared with everyone some of the hateful things that are being said about Heather and names she has been called it would make you sick. It's very easy to be aggressive through a keyboard, isn't it? Over what? An Easter basket or liner? Do you remember what the holiday is all about? Heather has built her Etsy shop on doing the right thing and producing products with a level of quality that is second to none, and once and for all, EVERY SINGLE PIECE THAT LEAVES HER STUDIO GOES THROUGH HER HANDS.
We had our two most trusted employees, a husband and wife team, text us on April 2nd in the middle of the night, that they had a family emergency to attend to in San Diego and we have not seen or heard from them since. Thus Heather and I were thrust into the predicament we are all in together. Heather has always done her best to try and please everyone, and unfortunately attempting to respond to over 400 emails daily even though her shop header suggested not to, and still have time to make all of the products, package them and ship them, it was too much. We are extremely sorry to everyone that is disappointed, and we will make it right. Heather did not build her shop by screwing people over and by creating and making low quality products. Next week, you will be contacted and we will figure out how to rectify the situation. As I said above, hopefully you all can remember the occasion for this holiday, and enjoy spending time with the ones that you love. The shop will be on vacation mode until Wednesday the 30th of April, 2014. Thank you in advance to all of the customers that understand that things in life do happen, and know that Heather is not the terrible person that has been described in the recent feedbacks.