sweetcycle's Shop Policies
Welcome to SweetCycle! Thanks for your interest in our apparel. If you don't find what you're looking for today, come back often- our selection is ever changing. All our products are hand-cut, hand-made, and mostly one-of-a-kind. We make our clothes with love and high attention to detail and care, however, you may notice slight imperfections depending on the age of the materials and the simple fact that everything is done by hand. We never place anything for sale that we don't believe in or wouldn't wear ourselves. We always exercise high standards when reviewing our pieces.
We really believe in using reclaimed, recycled and vintage fabric and reducing our global impact as much as possible. We put our heart and soul into our work and sincerely appreciate your support.
Here's to doing it ourselves!
We accept Paypal as our primary method. If you want to pay by check, message us and we can talk about it.
If you live in Chattanooga and would like to pick your purchase, let us know before checkout and we'll take shipping off the price.
We ship through the USPS, first class or priority, 1-2 days after we receive payment for your order. And because our dresses are one-of-a-kind, and we want to do everything to make sure they don't get lost in a postal wasteland, our policy is to ship with delivery confirmation and we can always add insurance for an additional charge.
Refunds and Exchanges
We appreciate that buying clothes online can be a bit of a gamble, and we want you to love your purchase as much as we do. For that reason if anything doesn't fit quite right or just doesn't work for you for whatever reason we'll give you a store credit or refund your money upon return of the item within two weeks of receipt, provided it's in the same condition it was when you received it. And you would be responsible for paying the return shipping cost.
Last Updated May 27, 2012