tarocollection's Shop Policies
Hello Lovelies! Thank you for stopping by! All my jewellery are one of a kind and handmade by myself with love.
Did you know you don't need a Paypal account to use Paypal?
Simply click on the Paypal icon at the checkout and follow the prompts. It's easy and the safest way to pay on the internet. We also accept direct checkout here on Etsy.
All orders will be shipped within 3 - 5 days from the time your payment is received. Your package will be sent from the United Kingdom via Royal Mail secured registered services with a tracking number. Your items will be put in a cute bag or gift box, bubble wrapped, and put into a padded envelope. Your order will take 7 -15 working days to arrive.
If you would like a standard shipping instead, please convo me but note that there is no tracking number for a standard shipping and your order will take a bit longer to arrive 10 - 17working days.
I will not be responsible for the lost or damage during transit but if you have any issues please contact me and I will do everything to help out just to make you happy and satisfied.
Refunds and Exchanges
If you are unhappy with your purchase, please contact me within 7 days of receipt of your purchase, so that I can arrange a refund or exchange. If you would like a refund, the items will need to be sent back unworn, in their original condition and packaging. A full refund will be made, but please remember i cannot refund the return postage cost. Taro Collection♥
Additional Policies and FAQs
If you would like a customised piece, just ask! Whether it is a colour or style preference, i can customize it the way you want it! I will be more than happy to make your prefered design just for you.
Because i value my customers it is important to me that all my customers are happy and satisfied with their purchase. Please do not file a claim without letting me know about the problem.
If you have any issues or you are unsatisfied with your order, please contact me As Soon As Possible. I will be glad to help you.
I will make sure i resolve the issue to your satisfaction just to make you happy. Your happiness is our happiness.
Last Updated November 13, 2013