thefoxandthespoon's Shop Policies
Welcome to the fox & the spoon! my name is maria and this is my shop...
We accept Pay Pal for payment only. Payment should be made at the time of purchase and must be made within 24 hours using Pay pal as we will ship the item within 2 working days from when payment is received. Thank you.
RESERVED: Any items placed on HOLD or RESERVE will only be held for 24 hours. The item(s) should be paid for in full within this time frame. Thank you.
**Items $20 or more (not including shipping amount) will be posted to you with either signature on delivery or Registered Post (within Australia) unless otherwise specified.
** I confirm your address by checking both shipping details in Paypal and Etsy. You will be contacted if there is any discrepency.
We will take the utmost care with packaging your special vintage piece as in some cases these are items that we have enjoyed in our own home so we want it to arrive at its next destination in one piece.
We only use recycled packaging; that is boxes that have been used before. We promise to only use boxes that are in a serviceable condition.
If you are looking to buy one of our special pieces and you are outside Australia, please send us a message so we can discuss how to get that little piece of vintage heaven to your home!
Please note: Buyers outside of Australia are responsible for paying any applicable customs fees, taxes, or duties in their respective countries. Please also be aware of your country's individual laws regarding imports; we cannot be held responsible for any item held by customs. As a rule I do not ship wood pruducts outside of Australia.
Refunds and Exchanges
We will promptly refund any shipping overpayment of $2 or more back to your paypal account.
We do our best to describe and photograph items accurately as we want you to love your purchase as much as we do! We’re sorry but we do not offer returns, exchanges or reimbursements. We can only ask that you consider your purchase carefully or please send us a message with any questions you have and we will strive to answer you within 48 hours. There are no silly questions here! Vintage pieces do have some wear and tear and not every scratch can be noted, if in doubt send us a message. We are here to help!
Additional Policies and FAQs
I love to photgraph my items with other items; I like to tell a story or show how it could be used in another way. Unless specified, these items are not included with the listing. If you would like something that is not listed but is pictured just send me a note, it just may be looking for a new home!
Thank you so much for stopping by the fox and the spoon!
Last Updated May 23, 2013