theheated's Shop Policies
We here at The Heated sincerely hope you love your screen printed item. Our goal is to create handmade items that are actually useful, hence our slogan "screen printed goods for every day life".
We also believe in being as environmentally responsible as possible, using non-toxic water-based ink and recycled materials whenever possible. If it can be used again, darn it, we use it!
The Heated is located in San Francisco, California. It's a city with amazing views, inspirational landmarks, and unaffordable rent. You should visit!
Direct checkout via Etsy and Paypal are your options. California customers will be charged San Francisco's sales tax rate of 8.75%
Shipping for prints or for four or less towels is done via USPS First Class mail. Shipping for five or more towels is done via USPS Priority. Most orders ship within three days of receipt, often sooner. International orders are accepted and also ship via USPS First Class.
If your item is a gift, please note that on your order or get in touch soon after. We do not include pricing information in our packages and each towel comes wrapped in kraft paper, sealed with a branded sticker, making it easy to send gifts to anyone.
Refunds and Exchanges
All claims must be received within 24 hours of receipt. If an item is damaged, we will re-ship at no charge or offer you a refund if the item is no longer in stock.
Additional Policies and FAQs
We do offer wholesale. Please get in touch if you're interested. If the project is right, we can do custom orders as well. Contact us for more information.
info [!at] theheated.com
Last Updated July 31, 2013