thepaperblossomshop

►Please note my upcoming vacation schedule: TPBS will be CLOSED from Thursday, May 23rd - Monday, May 27th►
►►►TURNAROUND TIME for standard orders: 1-3 Business days►►►
►►►Please continue reading for answers to FAQs and BUSINESS HOURS►►►

►►►By purchasing from The Paper Blossom Shop (TPBS), you are agreeing to my shop policies: http://www.etsy.com/shop/thepaperblossomshop/policy?ref=shopinfo_policies_leftnav►►►

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►►►TURNAROUND TIME & BUSINESS HOURS►►►

Your printable party decor will be sent to you as PDF and JPEG files within 1-3 business days of purchase. All orders are processed at the start of the next business day. To open the PDF file, you will need Adobe Reader, which is a free download at adobe.com.

:::Business Hours:::
Open Monday-Friday
Weekends: CLOSED

:::Contact:::
debbie [!at] thepaperblossomshop.com

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►►►FAQ►►►

:::When can I expect to see my order?:::

Non-customized/Instant download items and packages are available immediately. Personalized items and packages are sent within 1-3 business days. Orders that are placed on the weekend or on holidays will be processed at the start of the next business day. For example, if you place your order on Friday, you should expect to receive your order by the end of the day on Wednesday.

:::How does the order process work?:::

It will take approximately 1-3 business days for to create your design. Once completed your file(s) will then be sent to the email address associated with your order. From there please allow 24-48 hours between revisions if any changes need to be made to your text.

:::What file type should I choose for my invitation design?:::

The file format you go with depends on how and where you want to get your design printed. We break down our recommendations below:

PDF with two saved to the page: Great for printing at home or sending to local printers like Kinkos, Staples, etc. to save paper (and money!). Recommended for when you want to print on card stock.

JPEG: Great for photo printers (Target, Walmart, etc. . . . basically the same places you would get your regular photos printed at) or for at home photo printers that can "print to the edge". This file also works if you choose to have your invitation printed professionally.

If you would like more information on printing and assembly your printable party designs, please ask for my printing & assembly tips.

:::Do you ship internationally?:::

We ship worldwide! Our printable designs are sent via email and therefore do not have any shipping charges.

:::Will I be able to edit the text once I receive my files?:::

Items are sent as flattened JPEG and/or PDF format only, therefore cannot be edited. Please contact The Paper Blossom Shop if you would like extra text customization. A small fee will apply.

:::It's been three business days and I still have not received my order.
What's going on?:::

Please check your spam folder as sometimes large files will automatically end up there. If you have checked spam and still cannot locate your files, please contact The Paper Blossom Shop, or send an email to: debbie [!at] thepaperblossomshop.com and we will resend your files. Also, be sure to check the email account associated with your Etsy account, as all orders are sent to that email account.

:::Can you print my order for me? If so, how much?:::

Unfortunately The Paper Blossom Shop does not have printing services and only offers the printable designs. If you think this may work for you please ask for my printing & assembly tips.

:::What is your refund policy?:::

Due to the digital and personalized nature of our products, returns are not accepted. It is imperative that you double and triple check your printable designs for accuracy prior to sending them to print. A reasonable number of revisions (2-3) are included with your order. I do not offer refunds or take responsibility for errors that were noticed after the files were printed.

If you find an error has been submitted on your order form please let us know at your earliest convenience and we will correct that for you.

:::Can I change the colors and fonts on a design?:::

No, colors and fonts cannot be changed on any of the designs. All colors, fonts & layouts are as shown.

:::I like a particular invitation, but want a different size:::

Invitation sizes are available in 4" x 6" or 5" x 7" only.

:::Can you please call me to discuss an order?:::

The Paper Blossom Shop is an online company and does not have a retail shop, therefore all correspondence is communicated via email. If you have a question regarding an order that has already been placed, or would like more information about a product that you are interested in purchasing, you can always send an Etsy convo and we will get back to you promptly.


►►►I AM UNABLE TO PROVIDE THE FOLLOWING SERVICES►►►

1. CUSTOM orders - I am not available for custom orders at this time. I do welcome suggestions, and if I have time to do your suggestion I will send you a link as soon as the listing is available.
2. Make CHANGES to my existing listings. All items are sent exactly as shown with your personalized information as indicated in the listing.
3. RUSH services.
4. PRINTING services.

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{AS SEEN ON}
Hostess with the Mostess (HWTM)
Bump Smitten
Stroller Traffic

{Facebook}
http://www.facebook.com/thepaperblossomshop

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{TERMS OF USE}

You may use the files you receive for one time personal use only. Production, file sharing and commercial use of the files are not allowed. You cannot resell the files or the finished product. All rights reserved.

All designs are Copyright © 2012 and beyond, The Paper Blossom Shop (TPBS). All rights reserved. Any clip art or paper used to create the designs is copyright of the respective designers, including TPBS.