tjalaine's Shop Policies
Thank you for shopping at Tara Lane Designs! Everything in my shop is handmade and one of a kind! I hope you enjoy my creations. If you have any questions or would like to request a custom piece, please feel free to send me a message.
Payment can be made via Paypal and is required upon purchase.
All ready made items will ship in 2-4 business days. Made to order items will take an additional 2-4 business days to ship.
Refunds and Exchanges
If you are not satisfied with your purchase for any reason, please send me a message on Etsy within 7 days of receiving your package (or within a reasonable timeframe of NOT receiving your package) and I will be happy to work with you.
Provided the item has not been used or damaged, you may exchange the item within 7 days of receiving your purchase. Only items returned in their original condition will be accepted for exchange. Once I have received the item and the above conditions are met, your new item will be shipped promptly. Buyer is to pay any additional shipping charges that may result.
I take care in addressing and packing your purchase to ensure is arrives safely. Please note that should a replacement item be required due to loss or damage during shipping it will be the same as the one you orginally purchased (if possible) and that shipping charges will apply. Any refunds given will be for the item amount only. Please contact me with any comments or questions that you may have, and I will happily respond.
Last Updated October 4, 2012