TweetHeartWallArt's Shop Policies
Welcome to Tweet Heart Custom Vinyl Decals!
We are proud to offer:
-Unique and high quality vinyl decals
-One of a kind designs
-Friendly customer service
Our vinyl decals are top quality and intended for home decor. Our decals are completely die cut, there is no clear background.
Vinyl decals can stick to almost any smooth surfaces including walls, windows, laptops, flooring, and more! Decals will work on lightly textured walls. Please contact me for a sample if you are concerned about the decals working with your walls.
We accept Paypal and credit cards directly through Etsy.
Utah residents will be charged state sales tax.
All decals are lovingly cut to order just for you! Our current processing time before shipping is 5-7 days.
We charge a flat rate for shipping that covers all items:
Everywhere Else: $12.95
We ship orders to the address you have on file with Etsy.
Shipped VIA USPS Priority Mail
Shipped via USPS First Class Mail.
Estimated shipping time from International orders is 3-6 weeks*
At this time, tracking is not offered for First Class International mail. If you would like to upgrade your shipping to allow a tracking number, please contact me.
*Shipping times can vary county to county and depending on the customs process. All shipping times are estimates.
International buyers, please note that you are responsible for any VAT, import fees or customs charges. All of my packages are marked as merchandise and sent with the correct value on the customs form.
Refunds and Exchanges
Unused decals in original condition can be returned or exchanged within 14 days, minus the shipping cost.
Returns/exchanges are not accepted on custom orders or personalized decals, sorry!
Please contact me immediately if you have any questions or concerns regarding your order.
Additional Policies and FAQs
**Please note that colors may look slightly different due to different monitor settings.**
Be sure to include your color choice(s) during checkout during the 'Message to Seller' section. If no color is mentioned during checkout, the color shown in the default picture will be sent.
Our decals will remove easily when you are ready. Just grab a corner of the decal and peel away. Unfortunately, they are not reusable.
*Please note that although our vinyl decals should not cause damage upon removal, we can not be held responsible for any damage that it may cause.
Last Updated September 16, 2013