viceandvelvet

Vice & Velvet. Handmade Vegan Soap, Bath & Body.

Melbourne, Australia
4,712 Sales

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    After a long closure for renovations, we are resuming custom stamped soap orders in 2024.

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Please read our Policies for detailed information on shipping within Australia and internationally before placing an order. This information includes:
- Processing/Turnaround Times
- Shipping Methods
- Tracking

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Mailing List Signup: http://eepurl.com/L5JWL
Email: info [!at] viceandvelvet.com.au

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All content, images and text (including product descriptions and Shop Policies) are protected by copyright. Legal action will be taken against those found to plagiarise/copy content or text from our Etsy shop.

Announcement

Last updated on Feb 24, 2024

After a long closure for renovations, we are resuming custom stamped soap orders in 2024.

:::::::::::::::::::::::::::::::::::::::

Please read our Policies for detailed information on shipping within Australia and internationally before placing an order. This information includes:
- Processing/Turnaround Times
- Shipping Methods
- Tracking

:::::::::::::::::::::::::::::::::::::::

Mailing List Signup: http://eepurl.com/L5JWL
Email: info [!at] viceandvelvet.com.au

:::::::::::::::::::::::::::::::::::::::

All content, images and text (including product descriptions and Shop Policies) are protected by copyright. Legal action will be taken against those found to plagiarise/copy content or text from our Etsy shop.

4712 Sales

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Items

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Mei Ong

Contact shop owner

Mei Ong

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About viceandvelvet

Sales 4,712
On Etsy since 2012

"G'day" from the creator of Vice & Velvet

Shop members

  • Mei

    Owner, Maker, Designer

    Mei is the creator, formulator, soap maker, mousse whipper, scent blender, photo taker, graphic designer, product packer, book keeper and general cheerleader at the one-woman company that is Vice & Velvet.

Shop policies

Last updated on Mar 17, 2024

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 24 hours of purchase

More information

Last updated on Mar 17, 2024

Frequently asked questions

What is the status of my shipped parcel and what if I miss delivery?

All orders are shipped with tracking. It is your responsibility as the buyer to monitor the status of the parcel in transit using the tracking information provided. This information will allow you to estimate when your order will be delivered as well as alert you to missed delivery attempts, delays or other delivery complications that may require further action. Should the addressee fail to collect or arrange redelivery of the parcel within the carrier's time frames resulting in it being “returned to sender”, the buyer will be responsible for any subsequent re-delivery charges incurred.

What if my parcel is delayed, damaged or lost in transit?

We endeavour to pack your orders securely before shipping them out. Unfortunately, delays, damage and loss of parcels are a possibility during transit. In these events, we cannot be held responsible once orders are handed over to Australia Post but we will do our best to assist you in liaising with them to resolve the issue or to file a claim if required. Most shipments are automatically covered by Australia Post up to a set value.
If you have provided an incorrect/incomplete shipping address in your order, you will be responsible for any resulting delays, re-delivery charges, damage or losses (as parcels are not guaranteed to be returned to us after they go to the wrong address).