home of fashionable sew, knit & craft supplies
vintagevice's Shop Policies
welcome to vintage vice!
we accept paypal and credit cards. We DO NOT accept cash, cheques or money orders of any kind.
ABOUT HOLDS/RESERVED LISTINGS: we are always happy to place short holds on items, but do ask that any reserved listings be paid in full within 24-48 hours.
canada post is very expensive. WE HAVE NO SERVICE SIMILAR TO AMERICAN MEDIA MAIL and all shipping charges are determined by weight, dimensions and destination. anything over 100g is pricey to send. for more information see www.canadapost.ca. i will do my best to work with you to find the least expensive and most effective way to ship your order, but please understand that our system is a lot more expensive than in the usa and many other countries.
AMERICAN CUSTOMERS: please allow an average of 7-10 days for shipping, LONGER DURING THE HOLIDAY RUSH; international mail must clear customs and can take much longer than domestic post within the usa.
*we always combine shipping and issue paypal refunds for any significant postage overages.
we ship canada post air unless another option is requested. usa orders take 7-10 business days on average; overseas can be longer. if you need something in a hurry, please let me know if you'd like xpresspost service for an additional fee.
Refunds and Exchanges
refunds are only given if item is grossly misrepresented in listing.
Last Updated December 5, 2013