Vitraaze

Personalized Mug Wine Glass Teapot Christmas Ornament

Kyiv, Ukraine
| 19,112 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth shipping

Has a history of shipping on time with tracking.

Rave reviews

Average review rating is 4.8 or higher

Announcement    This is a challenging time for our country, but we continue to work. Thank you for your support!
Please note that some mugs are already in USA and can be delivered within a few days (check 2-5 days to USA section)

I like painting custom designs. Just send me a message.

Announcement

Last updated on Nov 29, 2023

This is a challenging time for our country, but we continue to work. Thank you for your support!
Please note that some mugs are already in USA and can be delivered within a few days (check 2-5 days to USA section)

I like painting custom designs. Just send me a message.

19112 Sales

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Vita

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Vita

Reviews

Average item review
5 out of 5 stars
(4657)
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About Vitraaze

Sales 19,112
On Etsy since 2014

Life needs colors!

Shop members

  • Vita

    Owner, Creator, Customer Service

  • Irene

    Assistant, Designer

  • Pavel

    Shipper, Photographer

Shop policies

Last updated on Nov 29, 2018

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 12 hours of purchase

More information

Last updated on May 11, 2022

Frequently asked questions

Custom and personalized orders

Personalization is free and can be applied to any item in my shop. Please leave your text "in note to seller" (you will have it during check out) or write me message after placing your order.

Custom orders are welcome. Please feel free to contact me if you need something special.

Where do I add my custom text for my order?

Please include your text in the 'notes to seller' section when checking out.

Can you send my order directly to the gift recipient with a gift note?

Yes, I can. Please write the recipient's address in the shipping section and add the gift note to the 'notes to seller' section. Also I won't include any pricing information.

Care instructions

Mugs can be used for hot and cold beverages.
Microwave safe.
Hand washing with non-abrasive materials is recommended.

Gift wrapping and packaging

At that moment gift wrapping is available in the shop.

Wholesale availability

I would be happy to have long term agreement with you. Just contact me and get special prices.

Cancellation of order

If you need your order be cancel, please contact me within 12 hours. I will cancel and make a refund. Please note, that there is non refundable 10% fees.
If your order is shipped - cancellation is not possible.

Can I pay via my Card instead of PayPal?

You may be able to pay with a card via PayPal without a PayPal account. Here’s how:

1) Click Check out with PayPal and you’ll be redirected to PayPal. Instead of choosing to pay with your PayPal account, select Pay with Debit or Credit Card.
2) You'll be prompted to fill in your billing and credit card information.
3) Enter your email address so PayPal can send you a receipt.
4) Click Continue to return to Etsy. Your payment isn't sent until you click Submit order on Etsy.