Announcement
This is a challenging time for our country, but we continue to work. Thank you for your support!
Please note that some mugs are already in USA and can be delivered within a few days (check 2-5 days to USA section)
I like painting custom designs. Just send me a message.
Featured items
Items
All Items
Reviews
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Alyssa on Mar 24, 2024
5 out of 5 starsGive this as a gift, the cup was so beautiful! Would recommend!
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Kema on Mar 17, 2024
5 out of 5 starsThese glass cups are BEAUTIFUL!😍 I bought two as a set for my mother in law and we had some issues with shipping. They were meant to be a Christmas gift but only one was shipped. I reached out to the seller and she was super sweet and shipped out another immediately. Which I totally appreciate. Things happen during the holiday season and it’s the busy season so we understand. Great customer service, beautiful product. A plus in my book ❤️
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MARILU WILSON on Mar 9, 2024
5 out of 5 starsThe coffee cup is beautiful. Just like the pictures. It will make a great gift.
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Prodos on Feb 19, 2024
5 out of 5 starsSent as gifts to my mother-in-law in the USA. Very happy with the quality and prompt delivery! Had a question for the seller and received a quick and helpful response. Excellent experience, beautiful product! Thanks. :-)
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Guy on Feb 17, 2024
5 out of 5 starsGreat communication, fast delivery, delighted with personalised dish, thank-you.
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Joyce on Mar 28, 2024
5 out of 5 starsThe colors are awesome really pretty greens. Thank you. Joyce
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Belinda on Mar 26, 2024
5 out of 5 starsI bought these for daughter and her now-husband. They got married in a lavender field. So the glasses were perfect. I had them customized with their names and the wedding date. Absolutely beautiful.
About Vitraaze
Life needs colors!
Shop members
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Vita
Owner, Creator, Customer Service
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Irene
Assistant, Designer
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Pavel
Shipper, Photographer
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Custom and personalized orders
Personalization is free and can be applied to any item in my shop. Please leave your text "in note to seller" (you will have it during check out) or write me message after placing your order.
Custom orders are welcome. Please feel free to contact me if you need something special.
Where do I add my custom text for my order?
Please include your text in the 'notes to seller' section when checking out.
Can you send my order directly to the gift recipient with a gift note?
Yes, I can. Please write the recipient's address in the shipping section and add the gift note to the 'notes to seller' section. Also I won't include any pricing information.
Care instructions
Mugs can be used for hot and cold beverages.
Microwave safe.
Hand washing with non-abrasive materials is recommended.
Gift wrapping and packaging
At that moment gift wrapping is available in the shop.
Wholesale availability
I would be happy to have long term agreement with you. Just contact me and get special prices.
Cancellation of order
If you need your order be cancel, please contact me within 12 hours. I will cancel and make a refund. Please note, that there is non refundable 10% fees.
If your order is shipped - cancellation is not possible.
Can I pay via my Card instead of PayPal?
You may be able to pay with a card via PayPal without a PayPal account. Here’s how:
1) Click Check out with PayPal and you’ll be redirected to PayPal. Instead of choosing to pay with your PayPal account, select Pay with Debit or Credit Card.
2) You'll be prompted to fill in your billing and credit card information.
3) Enter your email address so PayPal can send you a receipt.
4) Click Continue to return to Etsy. Your payment isn't sent until you click Submit order on Etsy.