Natural Toys Gnome & Fairy Homes & Things to Delight !
willodel's Shop Policies
Thank you for stopping in at the Willodel Shop. Please feel free to communicate about any questions or requests that you might have. The beauty of a such a shop is that as owner and creator, any thing is possible!
PayPal is the preferred way to pay as it protects both buyer and seller.
If there is a need for an alternative, please contact me.
It is also possible to arrange a LayAway, by making two to three payments through PayPal.
Shipping is done through the USPS. In most cases orders are sent Parcel Post, though if listed shipping costs cover Priority, the order is upgraded. If the listed shipping costs exceed actual costs, a refund is made. All packages are insured.
Refunds and Exchanges
If there is a need to return an item, please contact the shop. The goal here is to please the customer! All problems will be gladly resolved.
Additional Policies and FAQs
In regards to custom orders, all such orders are shown the customer by digital image before shipping, so that you will always have the opportunity to approve your piece.
Always remember too, that because natural materials are used and each piece is handmade, no two items can be exactly the same.
The Willodel shop is very conscientious about the environment and materials used to make things. Harmon with nature brings peace to the Earth and joy to the soul.
Last Updated April 14, 2012