Forest Foraged Mushroom Jewelry and Art
woodlandgems' Shop Policies
Welcome to my shop, Woodland Gems. I forage for the all the “gems” in the woodlands near my studio. I dry and seal wild mushrooms, seed pods and lichen for maximum durability. Please note that because these are natural, organic materials the colors may change with time.
Woodland Gems is my way of sharing my delight in nature’s bounty. I hope you enjoy visiting my shop and thanks for reading my shop policies.
I accept payment through Paypal which also accepts credit cards without requiring an account. The Etsy check out will take you directly to the Paypal site where you can either use a checking account or a credit card to pay for your purchase. Please submit PayPal payment within 3 days of purchase. Please note, when you pay via Paypal e-checks your payment is not considered to be received until the check clears. If payment is not received within 3 days the item(s) will be returned to my shop and relisted and the transaction will be cancelled. Thank you for your understanding.
After payment has been made, your purchase will generally be shipped within 3 business days. If you need your purchase shipped urgently please contact me for options and pricing. In the U.S., orders are sent USPS with delivery confirmation and are insured. In the unlikely event there is damage, this must be handled through the shipping agent with an insurance claim. I will be happy to assist in this process. Always be sure to retain all original packaging if a claim is to be made as the shipping agent will request to examine it.
International shipping is by registered mail with delivery confirmation. Please note that buyers are responsible for all customs and duties charged that may be incurred.
Every item is packaged in a little white gift box made of recycled materials. If you buy multiple items, they are packed in one box. So, if you need separate boxes for each item just let me know during the checkout.
Refunds and Exchanges
If you receive your order and find it not to be what you expected return it postmarked within 3 business days of receipt., the date shown on delivery confirmation as receiving your package. It can be exchanged for another item or I will make a full refund minus shipping costs, insurance costs and PayPal transaction fees. Shipping, insurance costs and PayPal transaction fees will not be refunded. Returned items must be sent to me in their original packaging, unused, and must be mailed USPS First Class with Delivery confirmation and insurance (responsibility of the buyer). Upon receipt of the returned merchandise you will receive a full refund or credit redeemable at my shop..
Please contact me with any questionsor problems or if you want to return an item.
Additional Policies and FAQs
I am happy to fill custom orders if you are interested in a specific size, coloration or design. Because of the nature of the materials, my pieces are one of a kind and can’t be duplicated. I can make something similar to items you have seen in my shop, but not the same.. Contact me at ccforager [!at] gmail.com to let me know what interests you, answer any questions and to discuss all options.
Last Updated December 22, 2012