Designs By xxCatalopexx
xxcatalopexx's Shop Policies
All items listed in my store are original designs. You do not have permission to sell my items anywhere on the internet or planet. Do not sell items made from my PDF patterns on the internet, since I already sell my items and patterns. All items that can be made from my patterns are mine to sell as I please. You have no right to do so.
Do not post my patterns online as free public domain, they are my original patterns, and do not post them in any online groups or forums. Do not send them to friends or family, unless you have bought them as a gift.
All payments are via PayPal and must be received in my bank account before I ship the item. Payments will be sent to my bank account immediately after received.
All shipments made with United States Postal service.
Confirmation number will be bought for tracking purposes.
Shipping can only be done on days the post office is open (M-Sat.).
If USPS is closed on Holidays, then shipping will be delayed a day.
I ship to Canada and America only.
Refunds and Exchanges
Seller will replace items lost in the mail. Items eligable for replacement are handmade items. Items damaged will also be replaced; however, proof of damage is required (photographs).
NO REFUNDS ON ITEMS YOU PURCHASE BY MISTAKE. ALL MY LISTINGS ARE CLEARLY MARKED AS "ITEM" OR "PATTERN". THEREFORE IT IS NOT MY RESPONSIBILITY TO REFUND MONEY ON A PURCHASE YOU MADE BY MISTAKE. I AM NOT GOING TO PAY TO RELIST THE ITEM YOU BOUGHT BY MISTAKE AND COVER THE REFUND CHARGE FROM PAYPAL.
Additional Policies and FAQs
All items are made for each order/sale. Please allow me 3-5 days to make/process the item, and then ship it (on the following day - if the post office is open). U.S. Post Offices are open M-Sat. and closed for certain holidays.
ATTN: IF YOU ARE BUYING THIS AS A HOLIDAY OR BIRTHDAY PRESENT, YOU NEED TO TAKE PROCESSING AND SHIPPING TIME INTO CONSIDERATION. THIS MEANS ORDER AT LEAST 1-2 WEEKS IN ADVANCE.
CUSTOM ORDERS: All custom orders will be made in the same time frame as listed above (and shipped in the same as listed above); however, all items will have to be paid for before ANY work is started. The buyer will be allowed to have input on the final product, and if any changes are requested after the item is completed, there will be a surcharge (depending on complexity). Pictures of the item's progress will be taken and sent to the buyer via conversations. Please keep that in mind and check your messages often. I am not responsible for your lack of communication.
All conversations will be used as written proof that the buyer consented to the final product and agrees to have it shipped.
IF YOU DO NOT CONVORSATION ME OVER ETSY, I WILL NOT DO YOUR CUSTOM ORDER.
CUSTOM ORDERS WILL BE LISTED IN MY ETSY STORE AS A RESERVED LISTING WITH THE BUYERS USERNAME IN THE TITLE.
IF CUSTOM ORDER IS NOT PURCHASED BY THE PERSON WHO COMISSION IT, WITHIN ONE WEEK, THE ORDER WILL THEN BE LISTED FOR ANYONE TO PURCHASE.
***** BY purchasing an item from my online store, you agree to my shop policies. ****
Last Updated December 17, 2013