yarnartists' Shop Policies
Thank you for visiting Yarnartist's Sacred Objects etsy shop. We want you to have a pleasant shopping experience and feel satisfied and creatively inspired by your purchase.
We accept Paypal payments and request that all payments be made within 48 hours of your purchase. Sales tax of 9.75%, exclusive of shipping, will be added to all purchases shipped within California.
If you find it necessary to cancel a purchase after you have made the payment, please contact us. If the item or items you purchased have not yet been shipped, we will gladly refund your money.
Free shipping is usually via USPS unless otherwise noted and will be made within 48 hours of receipt of your payment. Insurance is optional, at your expense, and we are not responsible for lost parcels or damage once we have posted your purchase. International orders are possible but do not include free shipping, so please wait for our invoice for shipping charges.
Refunds and Exchanges
Refunds or exchanges are at our discretion and will be determined on a case by case basis. If you wish to apply for a refund or exchange, you must contact us within 24 hours of receipt of your purchase and explain your request. I want you to be happy and am reasonable, so please contact me if necessary.
Patterns are not returnable.
There are no refunds on patterns or kits, no exceptions!
Additional Policies and FAQs
CUSTOM SACRED OBJECTS
Any Sacred Object can be made intentionally for you or a pet or person of your choosing. Please contact me if you would like to know how this works and what the additional fee would be.
You will receive your pattern via e-mail attachment, within 48 hours of receipt of payment. The attachment will be sent to the e-mail address on your Paypal account, so please make sure your e-mail is set to receive attachments.
All patterns are copyrighted by the designer, Ellene Warren.
Your purchase entitles you, as the owner, to make a copy for your own personal use. The pdf files are non-refundable and non-transferable, which means you may not sell the pattern in any form, electronic or printed.
Items you make from my patterns are yours to do whatever you want with, other than manufacturing. You may donate, sell or give away any garments or items you make from my patterns with your own hands. It would be nice to credit me as the designer.
Last Updated February 4, 2011