youregonnalovethis' Shop Policies
Thank you so much for visiting our shop! Custom orders are welcome, please convo us at any time.
The last day to order for Christmas delivery is December 4th. Any orders purchased after December 4th (without a rush fee) will not arrive in time for Christmas. Thanks for your understanding.
♥ ♥ ♥ Current production time: 2 weeks ♥ ♥ ♥
If you need something sooner than that, contact me and I will be do my best to work with your time frame.
The following policies are subject to change at any time at the discretion of the shop owner.
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We process all of our payments through PayPal.
You do not need a PayPal Account to pay for your items through PayPal:
You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
Here is a helpful article for how to checkout with PayPal.
*We will automatically ship to your Etsy address unless otherwise noted in the comments to seller at purchase.
*All items ship USPS First Class Mail with delivery confirmation.
For an extra fee we can send Priority or Express.
Convo us about the quicker shipping before purchase.
*Please note that once we ship an item it is out of my hands and we have no control over the transit time.
*When any item is shipped internationally, all duties are the buyer's responsibility to pay.
*If you need a receipt, please let us know at checkout, and we will be happy to print one for you.
Refunds and Exchanges
It is VERY important to us that you are happy with your purchase.
If you have a problem or are unhappy with something, please contact us before leaving feedback. YOU MUST CONTACT US WITHIN 1 WEEK OF RECEIVING YOUR PURCHASE!
We are happy to work with you to resolve the issue if possible. Please note, these are hand stamped items, although we try to get everything perfect, these are stamped one letter at a time and items may not be perfectly straight or aligned. This adds to the charm of the hand crafted item.
If there is an error in spelling, font, etc, it will be fixed for you upon the return of the original item. If you simply do not like your choice of font or design or you changed your mind, I cannot refund your purchase, but we can work together to find a solution.
Returns, replacement or exchanges in the amount of the price of the item (less shipping) will be granted in cases of mistakes on my part. You must contact me within 7 days receiving the item for a refund or exchange to be considered. Personalized items can not be refunded or exchanged.
If an item is lost in the mail, and proven to be non-delivered via Delivery Confirmation, we will happily replace the item at no cost to you. We can not be responsible if the item shows that it was delivered. You will have to take the issue up with the USPS.
Additional Policies and FAQs
PLEASE DOUBLE AND TRIPLE CHECK ALL SPELLING SENT TO US FOR PERSONALIZED ITEMS.
Hand Stamped by Us:
Hand stamped pieces have some variations in the spacing of letters and numbers. Each piece is carefully crafted and all letters and symbols are individually hand stamped by us. This makes each piece of jewelry one of kind.
Please note that these items are made from a variety of materials please read each description before ordering an item and feel free to convo me for more information. Items are made out of silver plate, brass, copper, nickel silver, stainless steel, sterling silver and aluminum.
When giving jewelry as a gift to a child you assume full responsibility of the child's wear and use of the item.
Positive feedback is very important to us. Please take the time to leave it after you received your item. If for some reason you are unsatisfied, please contact us and allow us to try to make it right.
Caring for your Jewelry
Your jewelry may need occasional polishing, and (with all jewelry) might tarnish over time due to skin oils and environmental factors.
Wipe your jewelry with a soft cloth after wearing to remove dirt and oils. You should use a polishing cloth on all jewelry to renew shine. Never use jewelry cleaning dips or liquids as these can remove the oxidization (blackening) in the characters on your jewelry.
If you are not wearing your piece, store it in an air tight container or zip lock bag.
All items should be used for personal use or given as gifts. Items should not be sold to third party sites/vendors.
*Can you stamp on the back of a piece?
Generally, no, or it will show a slight impression on the front.
*Do your items come with a gift box?
We can include a gift box and a personalized note for a small fee.
Here is the gift wrap listing...
gonnalovethis [!at] gmail.com
Last Updated November 25, 2013